{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
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    "generatedAt": "2026-08-12T02:33:13.419Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_s4nrsqx9qrkw",
    "slug": "twilio-voice-call-audio-quality-degradation-from-twilio-phone-numbers-to-2026-08-11-sqx9qrkw",
    "title": "Voice Call Audio Quality Degradation From a Subset of Twilio Phone Numbers to Multiple Countries in Europe",
    "summary": "Voice Call Audio Quality Degradation From a Subset of Twilio Phone Numbers to Multiple Countries in Europe",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-11T13:10:09.976+00:00",
    "updatedAt": "2026-08-11T22:15:38.339+00:00",
    "resolvedAt": "2026-08-11T22:15:38.32+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-voice-call-audio-quality-degradation-from-twilio-phone-numbers-to-2026-08-11-sqx9qrkw",
      "api": "/api/v1/incidents/twilio-voice-call-audio-quality-degradation-from-twilio-phone-numbers-to-2026-08-11-sqx9qrkw",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-08-12T02:30:29.902+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_s4nrsqx9qrkw_g681x6bnkk3r",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call audio quality degradation from Twilio Phone Numbers to network subscribers in multiple countries in Europe. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-11T13:10:10.033+00:00"
      },
      {
        "id": "update_statuspage_twilio_s4nrsqx9qrkw_8pg7n7f144j2",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call audio quality degradation from a subset of Twilio Phone Numbers to network subscribers in multiple countries in Europe. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-11T14:10:26.128+00:00"
      },
      {
        "id": "update_statuspage_twilio_s4nrsqx9qrkw_zbjsr7ybjfp8",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call audio quality degradation from a subset of Twilio Phone Numbers to network subscribers in multiple countries in Europe. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-11T16:16:01.247+00:00"
      },
      {
        "id": "update_statuspage_twilio_s4nrsqx9qrkw_qdc0h21zgwkj",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in multiple countries in Europe and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-11T20:12:41.501+00:00"
      },
      {
        "id": "update_statuspage_twilio_s4nrsqx9qrkw_f4nfg1dg8yd7",
        "status": "resolved",
        "body": "The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in affected countries in Europe are operating normally.",
        "createdAt": "2026-08-11T22:15:38.32+00:00"
      }
    ],
    "access": {
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}