{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-01T17:18:11.194Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_fww0v8hnd270",
    "slug": "twilio-user-authentication-identity-sna-failure-increase-and-sna-missing-2026-09-01-v8hnd270",
    "title": "User Authentication Identity SNA Failure Increase and SNA Missing Redirects for Globe Telecom in Philippines",
    "summary": "User Authentication Identity SNA Failure Increase and SNA Missing Redirects for Globe Telecom in Philippines",
    "status": "monitoring",
    "severity": "minor",
    "startedAt": "2026-09-01T13:18:10.689+00:00",
    "updatedAt": "2026-09-01T15:11:45.097+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-user-authentication-identity-sna-failure-increase-and-sna-missing-2026-09-01-v8hnd270",
      "api": "/api/v1/incidents/twilio-user-authentication-identity-sna-failure-increase-and-sna-missing-2026-09-01-v8hnd270",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-09-01T17:15:01.586+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_fww0v8hnd270_67h7k5wb8yw4",
        "status": "investigating",
        "body": "Twilio customers may be experiencing User Authentication Identity SNA failure increase and SNA missing redirects for Globe Telecom in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-01T13:18:10.777+00:00"
      },
      {
        "id": "update_statuspage_twilio_fww0v8hnd270_7v4lg00rfqg2",
        "status": "investigating",
        "body": "Twilio customers may be experiencing User Authentication Identity SNA failure increase and SNA missing redirects for Globe Telecom in the Philippines. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-01T14:18:28.395+00:00"
      },
      {
        "id": "update_statuspage_twilio_fww0v8hnd270_fbvt24p9fldw",
        "status": "identified",
        "body": "Twilio customers may be experiencing User Authentication Identity SNA failure increase and SNA missing redirects for Globe Telecom in Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-01T14:35:08.283+00:00"
      },
      {
        "id": "update_statuspage_twilio_fww0v8hnd270_djrt03d5lqrc",
        "status": "monitoring",
        "body": "We have observed a recovery in User Authentication Identity SNA failure increase and SNA missing redirects for Globe Telecom in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-01T15:11:45.082+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}