{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-25T02:31:18.585Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_tddl0m4b01qq",
    "slug": "twilio-upgraded-accounts-retaining-trial-status-restrictions-2026-08-24",
    "title": "Upgraded Accounts Retaining Trial Status Restrictions",
    "summary": "Upgraded Accounts Retaining Trial Status Restrictions",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-24T09:30:51.133+00:00",
    "updatedAt": "2026-08-24T10:48:30.088+00:00",
    "resolvedAt": "2026-08-24T10:48:30.072+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-upgraded-accounts-retaining-trial-status-restrictions-2026-08-24",
      "api": "/api/v1/incidents/twilio-upgraded-accounts-retaining-trial-status-restrictions-2026-08-24",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-08-25T02:30:01.812+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_tddl0m4b01qq_t5nmztj7rz51",
        "status": "investigating",
        "body": "We are currently investigating an issue where recently upgraded accounts are continuing to experience trial restrictions and related API errors. Our engineering team is actively working on a resolution, and we will provide an update on the status within the next 1 hour. We apologize for the inconvenience and appreciate your patience.",
        "createdAt": "2026-08-24T09:30:51.242+00:00"
      },
      {
        "id": "update_statuspage_twilio_tddl0m4b01qq_0js77w5ng5d3",
        "status": "identified",
        "body": "We are continuing to investigate the issue where recently upgraded accounts experience trial restrictions and related API errors. Our engineering team is actively working toward a resolution. We apologize for the ongoing inconvenience and will provide our next update within 2 hours.",
        "createdAt": "2026-08-24T10:30:15.879+00:00"
      },
      {
        "id": "update_statuspage_twilio_tddl0m4b01qq_jqp3wyg175lt",
        "status": "resolved",
        "body": "This incident is now resolved. Following investigation we have confirmed that trial restrictions were functioning correctly for involved accounts. We apologize for the inconvenience and thank you for your patience.",
        "createdAt": "2026-08-24T10:48:30.072+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}