{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-18T21:58:33.214Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_9pd7h8024d7f",
    "slug": "twilio-sms-delivery-receipt-delays-from-twilio-to-tim-brazil-2026-07-16",
    "title": "SMS Delivery Receipt Delays from Twilio to TIM Brazil",
    "summary": "SMS Delivery Receipt Delays from Twilio to TIM Brazil",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-17T05:24:24.4+00:00",
    "updatedAt": "2026-07-17T12:21:41.508+00:00",
    "resolvedAt": "2026-07-17T12:21:41.49+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-sms-delivery-receipt-delays-from-twilio-to-tim-brazil-2026-07-16",
      "api": "/api/v1/incidents/twilio-sms-delivery-receipt-delays-from-twilio-to-tim-brazil-2026-07-16",
      "providerHtml": "/providers/twilio"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-07-18T21:50:05.485+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_9pd7h8024d7f_kyfcf6z95p3x",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery receipt delays from Twilio to TIM network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-17T05:24:24.517+00:00"
      },
      {
        "id": "update_statuspage_twilio_9pd7h8024d7f_67rtt50zd58r",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery receipt delays from Twilio to TIM network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-17T06:25:25.426+00:00"
      },
      {
        "id": "update_statuspage_twilio_9pd7h8024d7f_pgx6k9xdhd6t",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery receipt delays from Twilio to TIM network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-17T08:25:49.881+00:00"
      },
      {
        "id": "update_statuspage_twilio_9pd7h8024d7f_f52p5c6598vp",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery receipt delays from Twilio to TIM network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-17T09:18:41.219+00:00"
      },
      {
        "id": "update_statuspage_twilio_9pd7h8024d7f_8chltpnhndml",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery receipt delays from Twilio to TIM network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-17T10:19:02.967+00:00"
      },
      {
        "id": "update_statuspage_twilio_9pd7h8024d7f_r90cwc7d5xc1",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery receipts from Twilio to TIM network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-17T10:19:37.481+00:00"
      },
      {
        "id": "update_statuspage_twilio_9pd7h8024d7f_7b6vfbf4wtlx",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery receipts from Twilio to TIM network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-17T12:20:20.295+00:00"
      },
      {
        "id": "update_statuspage_twilio_9pd7h8024d7f_k0k9zm5lt40g",
        "status": "resolved",
        "body": "The incident has been resolved and SMS delivery receipts from Twilio to TIM network subscribers in Brazil are operating normally.",
        "createdAt": "2026-07-17T12:21:41.49+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}