{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-09T02:32:12.119Z"},"data":{"id":"incident_statuspage_twilio_jrch537g3xwj","slug":"twilio-sms-delivery-failures-from-twilio-to-multiple-networks-in-multiple-2026-07-07-537g3xwj","title":"SMS Delivery Failures from Twilio to Entel Bolivia, Softbank Japan and MTN Ghana","summary":"SMS Delivery Failures from Twilio to Entel Bolivia, Softbank Japan and MTN Ghana","status":"resolved","severity":"minor","startedAt":"2026-07-07T15:09:40.526+00:00","updatedAt":"2026-07-07T21:03:12.895+00:00","resolvedAt":"2026-07-07T21:03:12.851+00:00","provider":{"slug":"twilio","name":"Twilio"},"affectedServices":[],"links":{"html":"/incidents/twilio-sms-delivery-failures-from-twilio-to-multiple-networks-in-multiple-2026-07-07-537g3xwj","api":"/api/v1/incidents/twilio-sms-delivery-failures-from-twilio-to-multiple-networks-in-multiple-2026-07-07-537g3xwj","providerHtml":"/providers/twilio"},"impactSummary":"Twilio reported a minor event for the affected tracked services.","source":{"id":"source_twilio_status","kind":"official_api","name":"Twilio Status","checkedAt":"2026-07-09T02:30:25.29+00:00","officialUrl":"https://status.twilio.com","statusPageUrl":"https://status.twilio.com"},"updates":[{"id":"update_statuspage_twilio_jrch537g3xwj_8j8vhpyq0gzl","status":"investigating","body":"Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.","createdAt":"2026-07-07T15:09:41.113+00:00"},{"id":"update_statuspage_twilio_jrch537g3xwj_8pqqth6s1bnq","status":"identified","body":"Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.","createdAt":"2026-07-07T15:47:20.438+00:00"},{"id":"update_statuspage_twilio_jrch537g3xwj_6zmxbg2l4r64","status":"identified","body":"Twilio customers may be experiencing SMS delivery failures from Twilio to Entel network subscribers in Bolivia and Softbank network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.","createdAt":"2026-07-07T16:34:38.455+00:00"},{"id":"update_statuspage_twilio_jrch537g3xwj_rn62t2l2qq6b","status":"identified","body":"Twilio customers may be experiencing SMS delivery failures from Twilio to Entel network subscribers in Bolivia and Softbank network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.","createdAt":"2026-07-07T17:38:30.332+00:00"},{"id":"update_statuspage_twilio_jrch537g3xwj_bdbx1crb99z5","status":"monitoring","body":"We have observed a recovery in SMS delivery from Twilio to Entel network subscribers in Bolivia, Softbank network subscribers in Japan, and MTN network subscribers in Ghana and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.","createdAt":"2026-07-07T19:03:23.993+00:00"},{"id":"update_statuspage_twilio_jrch537g3xwj_3x7qr9svtkgp","status":"resolved","body":"The incident has been resolved and SMS delivery from Twilio to Entel network subscribers in Bolivia, Softbank network subscribers in Japan and MTN network subscribers in Ghana is operating normally.","createdAt":"2026-07-07T21:03:12.851+00:00"}],"access":{"plan":"public","keyed":false}}}