{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-13T20:11:26.506Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_wxx5q2r5vx9m",
    "slug": "twilio-sms-delivery-failures-from-twilio-to-claro-colombia-2026-11-12",
    "title": "SMS Delivery Receipt Delays from Twilio to Claro Colombia",
    "summary": "SMS Delivery Receipt Delays from Twilio to Claro Colombia",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-12T17:46:37.413+00:00",
    "updatedAt": "2026-11-12T23:20:53.272+00:00",
    "resolvedAt": "2026-11-12T23:20:53.244+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-sms-delivery-failures-from-twilio-to-claro-colombia-2026-11-12",
      "api": "/api/v1/incidents/twilio-sms-delivery-failures-from-twilio-to-claro-colombia-2026-11-12",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-11-13T20:10:09.181+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_wxx5q2r5vx9m_svslmztcbwq7",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-11-12T17:46:37.65+00:00"
      },
      {
        "id": "update_statuspage_twilio_wxx5q2r5vx9m_31tjqkw5n3q4",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-11-12T18:46:57.255+00:00"
      },
      {
        "id": "update_statuspage_twilio_wxx5q2r5vx9m_24cjw1bp0nlm",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-11-12T20:47:18.955+00:00"
      },
      {
        "id": "update_statuspage_twilio_wxx5q2r5vx9m_bn76rvyx89g8",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery receipts from Twilio to Claro network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-11-12T22:01:27.452+00:00"
      },
      {
        "id": "update_statuspage_twilio_wxx5q2r5vx9m_x8095qstk68q",
        "status": "resolved",
        "body": "The incident has been resolved and SMS delivery receipts from Twilio to Claro network subscribers in Colombia are operating normally.",
        "createdAt": "2026-11-12T23:20:53.244+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}