{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-22T20:07:54.867Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_b784yyk84dt4",
    "slug": "twilio-sms-delivery-failures-from-twilio-phone-numbers-to-rakuten-japan-2026-07-21",
    "title": "SMS Delivery Failures from Twilio to Rakuten Japan",
    "summary": "SMS Delivery Failures from Twilio to Rakuten Japan",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-21T16:51:03.24+00:00",
    "updatedAt": "2026-07-21T23:43:32.892+00:00",
    "resolvedAt": "2026-07-21T23:43:32.871+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-sms-delivery-failures-from-twilio-phone-numbers-to-rakuten-japan-2026-07-21",
      "api": "/api/v1/incidents/twilio-sms-delivery-failures-from-twilio-phone-numbers-to-rakuten-japan-2026-07-21",
      "providerHtml": "/providers/twilio"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-07-22T20:05:01.399+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_b784yyk84dt4_ycg66cn9jkb0",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Rakuten network subscribers in Japan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-21T16:51:03.363+00:00"
      },
      {
        "id": "update_statuspage_twilio_b784yyk84dt4_t6w83qqbsrp6",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Rakuten network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-21T16:55:43.957+00:00"
      },
      {
        "id": "update_statuspage_twilio_b784yyk84dt4_jpbj41g9kfkn",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Rakuten network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-21T17:56:01.638+00:00"
      },
      {
        "id": "update_statuspage_twilio_b784yyk84dt4_kzh3d0qdzr56",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Rakuten network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-21T20:01:49.86+00:00"
      },
      {
        "id": "update_statuspage_twilio_b784yyk84dt4_5f48ssnpdktb",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from Twilio Phone Numbers to Rakuten network subscribers in Japan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-21T21:37:42.684+00:00"
      },
      {
        "id": "update_statuspage_twilio_b784yyk84dt4_tb5hwgmg6rcg",
        "status": "resolved",
        "body": "The incident has been resolved and SMS delivery from Twilio to Rakuten network subscribers in Japan is operating normally.",
        "createdAt": "2026-07-21T23:43:32.871+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}