{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-31T09:46:18.810Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_q4b630vl6gxp",
    "slug": "twilio-sms-delivery-failures-from-twilio-alphanumeric-and-long-codes-to-smart-2026-09-15-30vl6gxp",
    "title": "SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia",
    "summary": "SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-15T17:08:47.71+00:00",
    "updatedAt": "2026-09-16T17:10:09.718+00:00",
    "resolvedAt": "2026-09-16T17:10:09.703+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-sms-delivery-failures-from-twilio-alphanumeric-and-long-codes-to-smart-2026-09-15-30vl6gxp",
      "api": "/api/v1/incidents/twilio-sms-delivery-failures-from-twilio-alphanumeric-and-long-codes-to-smart-2026-09-15-30vl6gxp",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-31T09:40:09.14+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_q4b630vl6gxp_gb8p4yzhvm81",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric and Long Codes to Smart Axiata/Hello network subscribers in Cambodia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-15T17:08:47.831+00:00"
      },
      {
        "id": "update_statuspage_twilio_q4b630vl6gxp_77v8zl83t2gx",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-15T17:12:17.155+00:00"
      },
      {
        "id": "update_statuspage_twilio_q4b630vl6gxp_x0yjksj87qk0",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-15T18:14:20.618+00:00"
      },
      {
        "id": "update_statuspage_twilio_q4b630vl6gxp_8lyxx9nfkrgh",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Smart Axiata/Hello network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-15T20:14:36.973+00:00"
      },
      {
        "id": "update_statuspage_twilio_q4b630vl6gxp_nrp7bd23x1n7",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-16T00:21:25.521+00:00"
      },
      {
        "id": "update_statuspage_twilio_q4b630vl6gxp_5563dn1vq7ft",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-16T08:24:48.319+00:00"
      },
      {
        "id": "update_statuspage_twilio_q4b630vl6gxp_6syhjr8nk3yw",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from Twilio Long Codes to Smart Axiata/Hello network subscribers in Cambodia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-16T15:07:33.515+00:00"
      },
      {
        "id": "update_statuspage_twilio_q4b630vl6gxp_7mz1v1xzhdgd",
        "status": "resolved",
        "body": "The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello network subscribers in Cambodia is operating normally.",
        "createdAt": "2026-09-16T17:10:09.703+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}