{
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    "version": "v1",
    "pricing": {
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        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
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    "generatedAt": "2026-10-03T00:01:04.472Z"
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  "data": {
    "id": "incident_statuspage_twilio_qzd2j47d7j9c",
    "slug": "twilio-sms-delivery-failures-from-a-subset-of-twilio-short-codes-to-multiple-2026-09-30-j47d7j9c",
    "title": "SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile",
    "summary": "SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-30T18:08:31.359+00:00",
    "updatedAt": "2026-09-30T22:10:29.578+00:00",
    "resolvedAt": "2026-09-30T22:10:29.543+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-sms-delivery-failures-from-a-subset-of-twilio-short-codes-to-multiple-2026-09-30-j47d7j9c",
      "api": "/api/v1/incidents/twilio-sms-delivery-failures-from-a-subset-of-twilio-short-codes-to-multiple-2026-09-30-j47d7j9c",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
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      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-02T23:55:01.426+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_qzd2j47d7j9c_6w2m24pbkq96",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-30T18:08:31.492+00:00"
      },
      {
        "id": "update_statuspage_twilio_qzd2j47d7j9c_8sv84kwzbd19",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-30T18:09:10.274+00:00"
      },
      {
        "id": "update_statuspage_twilio_qzd2j47d7j9c_w610bp2hv1dz",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-30T19:10:16.807+00:00"
      },
      {
        "id": "update_statuspage_twilio_qzd2j47d7j9c_qh1jvd97cc1n",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-30T19:49:36.474+00:00"
      },
      {
        "id": "update_statuspage_twilio_qzd2j47d7j9c_6gy3lwq24b7r",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-30T21:51:41.249+00:00"
      },
      {
        "id": "update_statuspage_twilio_qzd2j47d7j9c_6jxhp2hd3ng6",
        "status": "resolved",
        "body": "The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to affected networks in Chile is operating normally.",
        "createdAt": "2026-09-30T22:10:29.543+00:00"
      }
    ],
    "access": {
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}