{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-21T23:51:51.609Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_8j1s3d6l5zyn",
    "slug": "twilio-sms-delivery-delays-from-twilio-to-viva-dominican-republic-2026-08-21",
    "title": "SMS Delivery Delays from Twilio to Viva Dominican Republic",
    "summary": "SMS Delivery Delays from Twilio to Viva Dominican Republic",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-21T21:40:38.497+00:00",
    "updatedAt": "2026-08-21T22:00:49.32+00:00",
    "resolvedAt": "2026-08-21T22:00:49.306+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-sms-delivery-delays-from-twilio-to-viva-dominican-republic-2026-08-21",
      "api": "/api/v1/incidents/twilio-sms-delivery-delays-from-twilio-to-viva-dominican-republic-2026-08-21",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-08-21T23:45:01.465+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_8j1s3d6l5zyn_yjy1kc1xn9ls",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery delays from Twilio to Viva network subscribers in the Dominican Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-21T21:40:38.563+00:00"
      },
      {
        "id": "update_statuspage_twilio_8j1s3d6l5zyn_g341wvq18xkh",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from Twilio to Viva network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-21T21:46:23.447+00:00"
      },
      {
        "id": "update_statuspage_twilio_8j1s3d6l5zyn_xw87zsctf848",
        "status": "resolved",
        "body": "We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.",
        "createdAt": "2026-08-21T22:00:49.306+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}