{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-02T04:27:11.157Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_vm5x69xwsg23",
    "slug": "twilio-sms-delivery-delays-from-a-subset-of-twilio-short-codes-to-claro-2026-07-31-69xwsg23",
    "title": "SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia",
    "summary": "SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-01T02:57:20.909+00:00",
    "updatedAt": "2026-08-01T09:16:08.321+00:00",
    "resolvedAt": "2026-08-01T09:16:08.305+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-sms-delivery-delays-from-a-subset-of-twilio-short-codes-to-claro-2026-07-31-69xwsg23",
      "api": "/api/v1/incidents/twilio-sms-delivery-delays-from-a-subset-of-twilio-short-codes-to-claro-2026-07-31-69xwsg23",
      "providerHtml": "/providers/twilio"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-08-02T04:20:45.537+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_vm5x69xwsg23_2r3j1ft5zk5s",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-01T02:57:21.013+00:00"
      },
      {
        "id": "update_statuspage_twilio_vm5x69xwsg23_zw79t0v2f43x",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to multiple network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-01T03:44:33.051+00:00"
      },
      {
        "id": "update_statuspage_twilio_vm5x69xwsg23_rkt55dzvf0wg",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to multiple network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-01T04:47:05.742+00:00"
      },
      {
        "id": "update_statuspage_twilio_vm5x69xwsg23_wzsj4g853lv2",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-01T05:53:09.383+00:00"
      },
      {
        "id": "update_statuspage_twilio_vm5x69xwsg23_l1b7mb7n27sk",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Colombia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-01T07:54:06.913+00:00"
      },
      {
        "id": "update_statuspage_twilio_vm5x69xwsg23_cqvtp0l60c4z",
        "status": "resolved",
        "body": "The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to affected networks in Colombia is operating normally.",
        "createdAt": "2026-08-01T09:16:08.305+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}