{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-03T00:01:35.231Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_m366zn6cn6g6",
    "slug": "twilio-sms-delivery-delays-from-a-subset-of-twilio-phone-numbers-to-tigo-2026-09-29-zn6cn6g6",
    "title": "SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala",
    "summary": "SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-30T03:29:33.75+00:00",
    "updatedAt": "2026-09-30T06:08:05.143+00:00",
    "resolvedAt": "2026-09-30T06:08:05.116+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-sms-delivery-delays-from-a-subset-of-twilio-phone-numbers-to-tigo-2026-09-29-zn6cn6g6",
      "api": "/api/v1/incidents/twilio-sms-delivery-delays-from-a-subset-of-twilio-phone-numbers-to-tigo-2026-09-29-zn6cn6g6",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-03T00:00:09.274+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_m366zn6cn6g6_rms1cj92z20s",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-30T03:29:33.84+00:00"
      },
      {
        "id": "update_statuspage_twilio_m366zn6cn6g6_n97m5shk1sy7",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-30T03:34:30.831+00:00"
      },
      {
        "id": "update_statuspage_twilio_m366zn6cn6g6_sztvrvfbxv40",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-30T04:34:49.373+00:00"
      },
      {
        "id": "update_statuspage_twilio_m366zn6cn6g6_6khhg5hs271f",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Tigo network subscribers in Guatemala and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-30T06:07:53.569+00:00"
      },
      {
        "id": "update_statuspage_twilio_m366zn6cn6g6_lllyy4bgdddm",
        "status": "resolved",
        "body": "The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Tigo network subscribers in Guatemala is operating normally.",
        "createdAt": "2026-09-30T06:08:05.116+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}