{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-18T20:10:34.211Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_90kx5hc0v6gg",
    "slug": "twilio-sms-delivery-delays-from-a-subset-of-twilio-long-codes-to-digi-malaysia-2026-08-13",
    "title": "SMS Delivery Failures from a Subset of Twilio Long Codes to DiGi Malaysia",
    "summary": "SMS Delivery Failures from a Subset of Twilio Long Codes to DiGi Malaysia",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-13T22:37:30.196+00:00",
    "updatedAt": "2026-08-14T04:19:21.903+00:00",
    "resolvedAt": "2026-08-14T04:19:21.889+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-sms-delivery-delays-from-a-subset-of-twilio-long-codes-to-digi-malaysia-2026-08-13",
      "api": "/api/v1/incidents/twilio-sms-delivery-delays-from-a-subset-of-twilio-long-codes-to-digi-malaysia-2026-08-13",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-08-18T20:05:01.393+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_90kx5hc0v6gg_4bngxvh55rpc",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to DiGi network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-13T22:37:30.306+00:00"
      },
      {
        "id": "update_statuspage_twilio_90kx5hc0v6gg_ysjrp210r1w6",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to DiGi network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-13T22:43:46.092+00:00"
      },
      {
        "id": "update_statuspage_twilio_90kx5hc0v6gg_10lz2mz89k2n",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to DiGi network subscribers in Malaysia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-13T23:25:36.31+00:00"
      },
      {
        "id": "update_statuspage_twilio_90kx5hc0v6gg_8bbhkv7pzjb2",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to DiGi network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-13T23:27:41.603+00:00"
      },
      {
        "id": "update_statuspage_twilio_90kx5hc0v6gg_8rlylxg85z3t",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to DiGi network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-14T00:33:30.002+00:00"
      },
      {
        "id": "update_statuspage_twilio_90kx5hc0v6gg_62ff91kqr5gz",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to DiGi network subscribers in Malaysia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-14T01:28:59.452+00:00"
      },
      {
        "id": "update_statuspage_twilio_90kx5hc0v6gg_p3psrlgpkzd4",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to DiGi network subscribers in Malaysia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-14T03:34:33.962+00:00"
      },
      {
        "id": "update_statuspage_twilio_90kx5hc0v6gg_rqby513mf4sh",
        "status": "resolved",
        "body": "The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to DiGi network subscribers in Malaysia is operating normally.",
        "createdAt": "2026-08-14T04:19:21.889+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}