{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-18T21:58:33.708Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_k099393wsffc",
    "slug": "twilio-sms-delivery-delays-from-a-subset-of-twilio-alphanumeric-sender-ids-and-2026-07-13-393wsffc",
    "title": "SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to XL Axiatia Indonesia",
    "summary": "SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to XL Axiatia Indonesia",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-13T20:06:25.702+00:00",
    "updatedAt": "2026-07-14T13:10:07.441+00:00",
    "resolvedAt": "2026-07-14T13:10:07.392+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-sms-delivery-delays-from-a-subset-of-twilio-alphanumeric-sender-ids-and-2026-07-13-393wsffc",
      "api": "/api/v1/incidents/twilio-sms-delivery-delays-from-a-subset-of-twilio-alphanumeric-sender-ids-and-2026-07-13-393wsffc",
      "providerHtml": "/providers/twilio"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-07-18T21:50:05.485+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_k099393wsffc_155fm491sm5y",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric and Long Codes to XL Axiatia network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-13T20:06:25.846+00:00"
      },
      {
        "id": "update_statuspage_twilio_k099393wsffc_kzrt0bm887dk",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs and Long Codes to XL Axiatia network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-13T20:08:28.162+00:00"
      },
      {
        "id": "update_statuspage_twilio_k099393wsffc_8kbl1ykjmy50",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs and Long Codes to XL Axiata network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-13T21:08:48.788+00:00"
      },
      {
        "id": "update_statuspage_twilio_k099393wsffc_jgkhgjgtsfnj",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric and Long Codes to XL Axiatia network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-13T23:09:03.708+00:00"
      },
      {
        "id": "update_statuspage_twilio_k099393wsffc_dhp17hb6tvcx",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric and Long Codes to XL Axiatia network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-14T03:11:05.573+00:00"
      },
      {
        "id": "update_statuspage_twilio_k099393wsffc_l6zmz7gqnwby",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to XL Axiata network subscribers in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-14T04:27:06.449+00:00"
      },
      {
        "id": "update_statuspage_twilio_k099393wsffc_smm0hq5014xh",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs and Long Codes to XL Axiatia network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-14T06:15:11.405+00:00"
      },
      {
        "id": "update_statuspage_twilio_k099393wsffc_mz96htm8449d",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric and Long Codes to XL Axiata network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-14T07:15:27.753+00:00"
      },
      {
        "id": "update_statuspage_twilio_k099393wsffc_5j48dfgrykzp",
        "status": "monitoring",
        "body": "Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric and Long Codes to XL Axiata network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-14T09:16:39.21+00:00"
      },
      {
        "id": "update_statuspage_twilio_k099393wsffc_jycccsnql8d0",
        "status": "resolved",
        "body": "The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to XL Axiatia network subscribers in Indonesia is operating normally.",
        "createdAt": "2026-07-14T13:10:07.392+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}