{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-11T02:41:53.412Z"},"data":{"id":"incident_statuspage_twilio_tsb3ycsf2nl5","slug":"twilio-sms-delivery-delays-from-a-subset-of-twilio-alphanumeric-sender-ids-and-2026-07-10-ycsf2nl5","title":"SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Sunrise and Salt Switzerland","summary":"SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Sunrise and Salt Switzerland","status":"resolved","severity":"minor","startedAt":"2026-07-10T18:47:05.621+00:00","updatedAt":"2026-07-10T23:14:38.808+00:00","resolvedAt":"2026-07-10T23:14:38.761+00:00","provider":{"slug":"twilio","name":"Twilio"},"affectedServices":[],"links":{"html":"/incidents/twilio-sms-delivery-delays-from-a-subset-of-twilio-alphanumeric-sender-ids-and-2026-07-10-ycsf2nl5","api":"/api/v1/incidents/twilio-sms-delivery-delays-from-a-subset-of-twilio-alphanumeric-sender-ids-and-2026-07-10-ycsf2nl5","providerHtml":"/providers/twilio"},"impactSummary":"Twilio reported a minor event for the affected tracked services.","source":{"id":"source_twilio_status","kind":"official_api","name":"Twilio Status","checkedAt":"2026-07-11T02:40:16.068+00:00","officialUrl":"https://status.twilio.com","statusPageUrl":"https://status.twilio.com"},"updates":[{"id":"update_statuspage_twilio_tsb3ycsf2nl5_t08tpcb5ht8c","status":"investigating","body":"Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Sunrise and Salt network subscribers in Switzerland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.","createdAt":"2026-07-10T18:47:05.829+00:00"},{"id":"update_statuspage_twilio_tsb3ycsf2nl5_3cyb9f2k43q1","status":"identified","body":"Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric and Long Codes to Sunrise and Salt network subscribers in Switzerland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.","createdAt":"2026-07-10T18:52:35.678+00:00"},{"id":"update_statuspage_twilio_tsb3ycsf2nl5_sx43z0ql2b68","status":"identified","body":"Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Sunrise and Salt network subscribers in Switzerland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.","createdAt":"2026-07-10T19:54:09.793+00:00"},{"id":"update_statuspage_twilio_tsb3ycsf2nl5_qsdz18f4gxvq","status":"monitoring","body":"We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric and Long Codes to Sunrise and Salt network subscribers in Switzerland and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.","createdAt":"2026-07-10T21:55:08.169+00:00"},{"id":"update_statuspage_twilio_tsb3ycsf2nl5_nt3527sggdgc","status":"resolved","body":"The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Sunrise and Salt network subscribers in Switzerland is operating normally.","createdAt":"2026-07-10T23:14:38.761+00:00"}],"access":{"plan":"public","keyed":false}}}