{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-09T00:27:13.519Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_wbfj6nqpjljb",
    "slug": "twilio-sms-delivery-delays-and-failures-from-network-subscribers-to-a-subset-2026-07-24-6nqpjljb",
    "title": "SMS Delivery Failures from Network Subscribers to a Subset of Twilio United States Short Codes",
    "summary": "SMS Delivery Failures from Network Subscribers to a Subset of Twilio United States Short Codes",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-25T00:46:13.624+00:00",
    "updatedAt": "2026-07-27T05:15:16.874+00:00",
    "resolvedAt": "2026-07-27T05:15:16.86+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-sms-delivery-delays-and-failures-from-network-subscribers-to-a-subset-2026-07-24-6nqpjljb",
      "api": "/api/v1/incidents/twilio-sms-delivery-delays-and-failures-from-network-subscribers-to-a-subset-2026-07-24-6nqpjljb",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-09-09T00:25:01.384+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_wbfj6nqpjljb_z0sjbzkg8d90",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to a subset of Twilio United States Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-25T00:46:13.736+00:00"
      },
      {
        "id": "update_statuspage_twilio_wbfj6nqpjljb_n5vtglm39rbb",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery failures from network subscribers in the United States to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-25T01:49:48.729+00:00"
      },
      {
        "id": "update_statuspage_twilio_wbfj6nqpjljb_0tqvmtpss050",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures from network subscribers in the United States to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-25T03:56:12.294+00:00"
      },
      {
        "id": "update_statuspage_twilio_wbfj6nqpjljb_dvss13gybrj7",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures from network subscribers in the United States to a subset of Twilio Short Codes. Our team is actively investigating this issue.We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-25T08:01:30.222+00:00"
      },
      {
        "id": "update_statuspage_twilio_wbfj6nqpjljb_d1byzdmpd1sg",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery failures from network subscribers in the United States to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-25T16:02:29.915+00:00"
      },
      {
        "id": "update_statuspage_twilio_wbfj6nqpjljb_m4l8z69fl8nw",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery failures from the United States to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-26T08:02:50.389+00:00"
      },
      {
        "id": "update_statuspage_twilio_wbfj6nqpjljb_rnwdfpwhst9w",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio United States Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-26T23:01:16.578+00:00"
      },
      {
        "id": "update_statuspage_twilio_wbfj6nqpjljb_3ymj3rms0xyw",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio United States Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-27T00:04:42.068+00:00"
      },
      {
        "id": "update_statuspage_twilio_wbfj6nqpjljb_xg7zls9zfvyx",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio United States Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-27T02:44:51.096+00:00"
      },
      {
        "id": "update_statuspage_twilio_wbfj6nqpjljb_7614cm7lvsbj",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio United States Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-27T04:50:20.634+00:00"
      },
      {
        "id": "update_statuspage_twilio_wbfj6nqpjljb_zc8qnn9d6q4w",
        "status": "resolved",
        "body": "The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio United States Short Codes is operating normally.",
        "createdAt": "2026-07-27T05:15:16.86+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}