{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-21T02:31:48.514Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_8ncfrdm0ljh4",
    "slug": "twilio-sms-delivery-delays-and-failures-from-bitel-in-peru-to-a-subset-of-2026-06-25-rdm0ljh4",
    "title": "SMS Delivery Delays and Failures From Bitel In Peru To a Subset Of Twilio Shortcode",
    "summary": "SMS Delivery Delays and Failures From Bitel In Peru To a Subset Of Twilio Shortcode",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-06-25T23:28:12.423+00:00",
    "updatedAt": "2026-07-02T06:57:37.065+00:00",
    "resolvedAt": "2026-07-02T06:57:37.007+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-sms-delivery-delays-and-failures-from-bitel-in-peru-to-a-subset-of-2026-06-25-rdm0ljh4",
      "api": "/api/v1/incidents/twilio-sms-delivery-delays-and-failures-from-bitel-in-peru-to-a-subset-of-2026-06-25-rdm0ljh4",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-08-21T02:25:02.116+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_z9h8hm136xrh",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery delays from Peru Mobile Handsets  to a subset of Twilio Phone Numbers In Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-06-25T23:28:12.654+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_1fbnnm86348m",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from network subscribers in Peru to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-06-25T23:51:57.418+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_z0317jzsny2j",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from network subscribers in Peru to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-06-26T00:52:52.506+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_b19909r1r102",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from network subscribers in Peru to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-06-26T02:58:30.081+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_crqrmmnq3gyr",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from network subscribers to a subset of Twilio Peru Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-06-26T06:59:08.8+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_dcwpvrv4pym9",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from network subscribers to Twilio Peru and Ireland Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-06-26T07:49:41.622+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_s0s7zbxknphx",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from and to a subset of network subscribers to Twilio Peru and Ireland Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-06-26T07:58:30.59+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_zxzlzj21n1kh",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from and to a subset network subscribers to Twilio Peru and Twilio Ireland Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-06-26T09:04:19.674+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_4xnxzg93k82y",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays from and to a subset network subscribers to Twilio Peru and Ireland Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-06-26T11:11:32.074+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_p69fqx4c6pzv",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures from and to a subset of multiple networks in Peru and Ireland to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-06-26T15:14:00.436+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_zp55wcg4jm69",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-06-26T17:57:23.819+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_95g86z5tgpbf",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-06-26T18:58:04.285+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_b7p3mgrsfjv7",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-06-26T20:58:53.904+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_s16lzpc9xzsn",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-06-27T01:05:34.47+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_sj7vxjv6z3lg",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.",
        "createdAt": "2026-06-27T09:12:27.438+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_yct7zdq4m3bk",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-06-28T01:13:27.832+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_rr8dqyyr1bct",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-06-29T01:14:02.405+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_yl58tmccsk99",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-06-30T01:20:20.985+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_c61t4ths7szq",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-01T01:21:05.797+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_5ww2s7rwrf9m",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Shortcode and Bitel subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-01T23:52:01.509+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_dzgz4smb4l22",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-02T00:54:30.334+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_hhdr8h951g7b",
        "status": "identified",
        "body": "identified - Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-02T02:55:53.405+00:00"
      },
      {
        "id": "update_statuspage_twilio_8ncfrdm0ljh4_69dfckbz2kbw",
        "status": "resolved",
        "body": "This situation has been mitigated for a subset of impacted short codes, for the remaining impacted shortcodes, impacted customers will receive an external communication informing about the situation and next steps. This post will be resolved",
        "createdAt": "2026-07-02T06:57:37.007+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}