{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-02T18:58:40.648Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_p3dwpq8y05nd",
    "slug": "twilio-silent-network-authentication-sna-missing-redirects-in-indonesia-2026-11-01",
    "title": "Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia",
    "summary": "Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia",
    "status": "monitoring",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-02T06:54:08.793+00:00",
    "updatedAt": "2026-11-02T18:13:44.689+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-silent-network-authentication-sna-missing-redirects-in-indonesia-2026-11-01",
      "api": "/api/v1/incidents/twilio-silent-network-authentication-sna-missing-redirects-in-indonesia-2026-11-01",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-11-02T18:50:09.277+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_p3dwpq8y05nd_cbf3lkjp98l1",
        "status": "investigating",
        "body": "Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) in Indonesia. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-11-02T06:54:08.884+00:00"
      },
      {
        "id": "update_statuspage_twilio_p3dwpq8y05nd_wgdv09rgdftf",
        "status": "identified",
        "body": "Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) in Indonesia. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-11-02T07:36:35.635+00:00"
      },
      {
        "id": "update_statuspage_twilio_p3dwpq8y05nd_33d6lqwzmytj",
        "status": "identified",
        "body": "Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) in Indonesia. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-11-02T08:43:37.359+00:00"
      },
      {
        "id": "update_statuspage_twilio_p3dwpq8y05nd_6sq8dl26q9t6",
        "status": "identified",
        "body": "Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) in Indonesia. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team is actively investigating the issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-11-02T10:44:15.13+00:00"
      },
      {
        "id": "update_statuspage_twilio_p3dwpq8y05nd_txndt2n8vnh0",
        "status": "identified",
        "body": "Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) in Indonesia. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team is actively investigating the issue. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-11-02T14:44:39.011+00:00"
      },
      {
        "id": "update_statuspage_twilio_p3dwpq8y05nd_ytpphgtd947r",
        "status": "identified",
        "body": "Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on XL Axiata in Indonesia. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-11-02T15:50:49.3+00:00"
      },
      {
        "id": "update_statuspage_twilio_p3dwpq8y05nd_c0fdyn902hd6",
        "status": "identified",
        "body": "Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on XL Axiata in Indonesia. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-11-02T16:51:29.163+00:00"
      },
      {
        "id": "update_statuspage_twilio_p3dwpq8y05nd_6ffkh5kybbl7",
        "status": "monitoring",
        "body": "We have observed the recovery in API transactions for Silent Network Authentication (SNA) on XL Axiata in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-11-02T18:13:44.654+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}