{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-28T14:43:50.696Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_bx87yfgd4nbf",
    "slug": "twilio-silent-network-authentication-sna-failure-increase-on-indosat-in-2026-10-28-yfgd4nbf",
    "title": "Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia",
    "summary": "Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia",
    "status": "investigating",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-28T12:14:45.038+00:00",
    "updatedAt": "2026-10-28T13:21:25.15+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-silent-network-authentication-sna-failure-increase-on-indosat-in-2026-10-28-yfgd4nbf",
      "api": "/api/v1/incidents/twilio-silent-network-authentication-sna-failure-increase-on-indosat-in-2026-10-28-yfgd4nbf",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-28T14:40:09.134+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_bx87yfgd4nbf_8nmdstbs1zsd",
        "status": "investigating",
        "body": "Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on Indosat in Indonesia. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-10-28T12:14:45.165+00:00"
      },
      {
        "id": "update_statuspage_twilio_bx87yfgd4nbf_k2p8lzqk3rsg",
        "status": "investigating",
        "body": "Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on Indosat in Indonesia. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-28T13:21:25.147+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}