{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-08T17:18:48.788Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_x2w2p6b9d9dr",
    "slug": "twilio-silent-network-authentication-sna-failure-increase-and-gateway-api-2026-11-08-p6b9d9dr",
    "title": "Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada",
    "summary": "Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada",
    "status": "identified",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-08T14:58:56.291+00:00",
    "updatedAt": "2026-11-08T16:59:03.67+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-silent-network-authentication-sna-failure-increase-and-gateway-api-2026-11-08-p6b9d9dr",
      "api": "/api/v1/incidents/twilio-silent-network-authentication-sna-failure-increase-and-gateway-api-2026-11-08-p6b9d9dr",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-11-08T17:10:08.766+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_x2w2p6b9d9dr_vh273xvl87c4",
        "status": "investigating",
        "body": "Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) and failure responses for Lookup API transactions on EnStream in Canada. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-11-08T14:58:56.744+00:00"
      },
      {
        "id": "update_statuspage_twilio_x2w2p6b9d9dr_2l4cclk4bcr5",
        "status": "investigating",
        "body": "Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) and failure responses for Lookup API transactions on EnStream in Canada. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-11-08T16:08:31.207+00:00"
      },
      {
        "id": "update_statuspage_twilio_x2w2p6b9d9dr_w1p2xqvlfcdr",
        "status": "identified",
        "body": "We have identified the cause of the Silent Network Authentication (SNA) Failure Increase and Gateway API Failure Increase to EnStream in Canada. We will continue working with our Service Provider to resolve the incident. An update will be provided in 1 hour or as soon as more details become available.",
        "createdAt": "2026-11-08T16:59:03.666+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}