{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-12T13:40:39.716Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_48d52bqtnsh0",
    "slug": "twilio-provisioning-status-not-being-available-for-branded-calling-2026-09-09",
    "title": "Provisioning Status Not Being Available for Branded Calling",
    "summary": "Provisioning Status Not Being Available for Branded Calling",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-09T17:34:34.213+00:00",
    "updatedAt": "2026-09-09T20:41:19.996+00:00",
    "resolvedAt": "2026-09-09T20:41:19.979+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-provisioning-status-not-being-available-for-branded-calling-2026-09-09",
      "api": "/api/v1/incidents/twilio-provisioning-status-not-being-available-for-branded-calling-2026-09-09",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-09-12T13:35:02.138+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_48d52bqtnsh0_njm0ft826rv1",
        "status": "investigating",
        "body": "We are experiencing provisioning status not being available for branded calling inside Twilio Console. Our engineers are working on identifying the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-09T17:34:34.317+00:00"
      },
      {
        "id": "update_statuspage_twilio_48d52bqtnsh0_yb44fmvc6989",
        "status": "identified",
        "body": "The issue causing provisioning status not being available for branded calling inside the Twilio Console has been identified. We are actively working with our Engineering Team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-09T18:34:05.267+00:00"
      },
      {
        "id": "update_statuspage_twilio_48d52bqtnsh0_tmkm1nl2s7cd",
        "status": "monitoring",
        "body": "Branded calling inside the Twilio Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.",
        "createdAt": "2026-09-09T19:30:04.45+00:00"
      },
      {
        "id": "update_statuspage_twilio_48d52bqtnsh0_l6wwkjkdygxw",
        "status": "resolved",
        "body": "The issue for Branded calling inside the Twilio Console has been resolved and it is operating normally at this time.",
        "createdAt": "2026-09-09T20:41:19.979+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}