{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-22T22:10:58.899Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_tkmxrqj0wwy2",
    "slug": "twilio-potential-issue-with-realtime-transcriptions-and-deepgram-2026-10-22",
    "title": "Issue with Realtime Transcriptions and Deepgram",
    "summary": "Issue with Realtime Transcriptions and Deepgram",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-22T16:32:31+00:00",
    "updatedAt": "2026-10-22T18:08:41.401+00:00",
    "resolvedAt": "2026-10-22T18:08:41.376+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [
      {
        "slug": "twilio-voice",
        "name": "Programmable Voice"
      }
    ],
    "links": {
      "html": "/incidents/twilio-potential-issue-with-realtime-transcriptions-and-deepgram-2026-10-22",
      "api": "/api/v1/incidents/twilio-potential-issue-with-realtime-transcriptions-and-deepgram-2026-10-22",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported this event with no impact level.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-22T22:00:09.336+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_tkmxrqj0wwy2_rm2n1slfhzsd",
        "status": "investigating",
        "body": "Our monitoring systems have detected a potential issue with realtime transcription and Deepgram. Our engineers have been alerted and are investigating. We will provide an update when we have more details. Customers are recommended to move to Google as a temporary workaround until we have additional details.",
        "createdAt": "2026-10-22T16:32:31.111+00:00"
      },
      {
        "id": "update_statuspage_twilio_tkmxrqj0wwy2_lk1h172m85bh",
        "status": "monitoring",
        "body": "We have mitigated the issue and are monitoring system performance. Speech recognition for Voice calls is returning to normal. We will provide another update in 30 minutes or as soon as more information becomes available.",
        "createdAt": "2026-10-22T17:38:58.653+00:00"
      },
      {
        "id": "update_statuspage_twilio_tkmxrqj0wwy2_p2sksvzlf3yl",
        "status": "resolved",
        "body": "The issue affecting realtime transcriptions and Deepgram has been resolved, and the service is functioning normally at this time.",
        "createdAt": "2026-10-22T18:08:41.376+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}