{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-08T19:27:14.710Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_7pcthxw5f8gq",
    "slug": "twilio-our-engineers-are-investigating-an-issue-with-messaging-2026-09-08",
    "title": "Twilio Messaging Services Was Degraded",
    "summary": "Twilio Messaging Services Was Degraded",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-09-08T17:27:11.674+00:00",
    "updatedAt": "2026-09-08T17:42:59.962+00:00",
    "resolvedAt": "2026-09-08T17:39:19.441+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-our-engineers-are-investigating-an-issue-with-messaging-2026-09-08",
      "api": "/api/v1/incidents/twilio-our-engineers-are-investigating-an-issue-with-messaging-2026-09-08",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a none event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-09-08T19:25:01.781+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_7pcthxw5f8gq_ngkqq43ldlr6",
        "status": "monitoring",
        "body": "Our engineers are currently investigating the customer impact of a retroactive issue with Messaging. We will follow up and provide customer impact details within 2 hours.",
        "createdAt": "2026-09-08T17:27:11.719+00:00"
      },
      {
        "id": "update_statuspage_twilio_7pcthxw5f8gq_1vzqgl99j2qd",
        "status": "resolved",
        "body": "Twilio Messaging Services was degraded for 46 days between July 21 2026 3:28 PM  and Sept 4 2026 6:00 PM Pacific Time . During this period of time, customers that sent messages with media url that contained a comma and added the messaging service sid parameter in their messages will have their messages messages incorrectly rejected with http 400 and Twilio error code 21620 .",
        "createdAt": "2026-09-08T17:39:19.441+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}