{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-17T04:11:15.065Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_z94z5pph32pb",
    "slug": "twilio-on-call-engineers-are-investigating-errors-with-the-virtual-phone-in-2026-10-16-5pph32pb",
    "title": "On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console",
    "summary": "On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-16T23:47:39.751+00:00",
    "updatedAt": "2026-10-16T23:58:18.924+00:00",
    "resolvedAt": "2026-10-16T23:58:18.897+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-on-call-engineers-are-investigating-errors-with-the-virtual-phone-in-2026-10-16-5pph32pb",
      "api": "/api/v1/incidents/twilio-on-call-engineers-are-investigating-errors-with-the-virtual-phone-in-2026-10-16-5pph32pb",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported this event with no impact level.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-17T04:10:09.424+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_z94z5pph32pb_lkg7c1pr3f0m",
        "status": "investigating",
        "body": "Our monitoring systems have detected a potential issue with the Virtual Phone feature in Legacy Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.",
        "createdAt": "2026-10-16T23:47:39.816+00:00"
      },
      {
        "id": "update_statuspage_twilio_z94z5pph32pb_7x13d994g3dc",
        "status": "resolved",
        "body": "We have fully investigated the Virtual Phone reply issue triggered by our automated alert, and it was determined that there is minimal customer impact with resolution confirmed. All systems are operational.",
        "createdAt": "2026-10-16T23:58:18.897+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}