{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-08T09:57:41.872Z"},"data":{"id":"incident_statuspage_twilio_p27jny7pqv49","slug":"twilio-on-call-engineers-are-investigating-an-issue-with-the-zipwhip-api-2026-07-07","title":"Errors at the Zipwhip Toll-Free Verification Portal API v2 Endpoint","summary":"Errors at the Zipwhip Toll-Free Verification Portal API v2 Endpoint","status":"resolved","severity":"minor","startedAt":"2026-07-08T00:48:47.838+00:00","updatedAt":"2026-07-08T02:50:24.022+00:00","resolvedAt":"2026-07-08T02:50:24.007+00:00","provider":{"slug":"twilio","name":"Twilio"},"affectedServices":[],"links":{"html":"/incidents/twilio-on-call-engineers-are-investigating-an-issue-with-the-zipwhip-api-2026-07-07","api":"/api/v1/incidents/twilio-on-call-engineers-are-investigating-an-issue-with-the-zipwhip-api-2026-07-07","providerHtml":"/providers/twilio"},"impactSummary":"Twilio reported a minor event for the affected tracked services.","source":{"id":"source_twilio_status","kind":"official_api","name":"Twilio Status","checkedAt":"2026-07-08T09:55:01.776+00:00","officialUrl":"https://status.twilio.com","statusPageUrl":"https://status.twilio.com"},"updates":[{"id":"update_statuspage_twilio_p27jny7pqv49_ld8d3m1hbcls","status":"investigating","body":"Our monitoring systems have detected a potential issue with 'get' calls to the Zipwhip toll-free V2 API. Our engineers have been alerted and are investigating. We will provide an update when we have more details.","createdAt":"2026-07-08T00:48:47.899+00:00"},{"id":"update_statuspage_twilio_p27jny7pqv49_h11gd1cxh6fl","status":"investigating","body":"We are investigating 403 errors returned at the Zipwhip Toll-Free Verification Portal API v2 Endpoint. At this time Zipwhip customers may experience an error when executing a 'get' call to receive specific toll-free number information. The v1 endpoint is not impacted at this time. We expect to provide another update in 1 hour or as soon as more information becomes available.","createdAt":"2026-07-08T01:03:34.974+00:00"},{"id":"update_statuspage_twilio_p27jny7pqv49_hlppvwtfrkxp","status":"investigating","body":"We are continuing the investigation on 403 errors returned at the Zipwhip Toll-Free Verification Portal API v2 Endpoint. At this time Zipwhip customers may experience an error when executing a 'get' call to receive specific toll-free number information. The v1 endpoint is not impacted at this time. We expect to provide another update in 2 hours or as soon as more information becomes available.","createdAt":"2026-07-08T01:58:26.195+00:00"},{"id":"update_statuspage_twilio_p27jny7pqv49_tx8k57fjcpqc","status":"monitoring","body":"We are no longer experiencing 403 errors returned at the Zipwhip Toll-Free Verification Portal API v2 Endpoint.We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 mins or as soon as more information becomes available.","createdAt":"2026-07-08T02:32:09.413+00:00"},{"id":"update_statuspage_twilio_p27jny7pqv49_9vnqp1543vqx","status":"resolved","body":"We are no longer experiencing 403 errors returned at the Zipwhip Toll-Free Verification Portal API v2 Endpoint. This incident has been resolved.","createdAt":"2026-07-08T02:50:24.007+00:00"}],"access":{"plan":"public","keyed":false}}}