{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-22T13:37:23.732Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_p27jny7pqv49",
    "slug": "twilio-on-call-engineers-are-investigating-an-issue-with-the-zipwhip-api-2026-07-07",
    "title": "Errors at the Zipwhip Toll-Free Verification Portal API v2 Endpoint",
    "summary": "Errors at the Zipwhip Toll-Free Verification Portal API v2 Endpoint",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-08T00:48:47.838+00:00",
    "updatedAt": "2026-07-08T02:50:24.022+00:00",
    "resolvedAt": "2026-07-08T02:50:24.007+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-on-call-engineers-are-investigating-an-issue-with-the-zipwhip-api-2026-07-07",
      "api": "/api/v1/incidents/twilio-on-call-engineers-are-investigating-an-issue-with-the-zipwhip-api-2026-07-07",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-08-22T13:35:01.466+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_p27jny7pqv49_ld8d3m1hbcls",
        "status": "investigating",
        "body": "Our monitoring systems have detected a potential issue with 'get' calls to the Zipwhip toll-free V2 API. Our engineers have been alerted and are investigating. We will provide an update when we have more details.",
        "createdAt": "2026-07-08T00:48:47.899+00:00"
      },
      {
        "id": "update_statuspage_twilio_p27jny7pqv49_h11gd1cxh6fl",
        "status": "investigating",
        "body": "We are investigating 403 errors returned at the Zipwhip Toll-Free Verification Portal API v2 Endpoint. At this time Zipwhip customers may experience an error when executing a 'get' call to receive specific toll-free number information. The v1 endpoint is not impacted at this time. We expect to provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-08T01:03:34.974+00:00"
      },
      {
        "id": "update_statuspage_twilio_p27jny7pqv49_hlppvwtfrkxp",
        "status": "investigating",
        "body": "We are continuing the investigation on 403 errors returned at the Zipwhip Toll-Free Verification Portal API v2 Endpoint. At this time Zipwhip customers may experience an error when executing a 'get' call to receive specific toll-free number information. The v1 endpoint is not impacted at this time. We expect to provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-08T01:58:26.195+00:00"
      },
      {
        "id": "update_statuspage_twilio_p27jny7pqv49_tx8k57fjcpqc",
        "status": "monitoring",
        "body": "We are no longer experiencing 403 errors returned at the Zipwhip Toll-Free Verification Portal API v2 Endpoint.We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 mins or as soon as more information becomes available.",
        "createdAt": "2026-07-08T02:32:09.413+00:00"
      },
      {
        "id": "update_statuspage_twilio_p27jny7pqv49_9vnqp1543vqx",
        "status": "resolved",
        "body": "We are no longer experiencing 403 errors returned at the Zipwhip Toll-Free Verification Portal API v2 Endpoint. This incident has been resolved.",
        "createdAt": "2026-07-08T02:50:24.007+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}