{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-22T21:30:41.454Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_3nfkj7cwyds0",
    "slug": "twilio-on-call-engineers-are-investigating-2026-09-21-j7cwyds0",
    "title": "Delayed Intelligent Alerts Notifications and Stale Alert History in Console",
    "summary": "Delayed Intelligent Alerts Notifications and Stale Alert History in Console",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-21T23:54:26.323+00:00",
    "updatedAt": "2026-09-22T01:01:33.094+00:00",
    "resolvedAt": "2026-09-22T01:01:33.078+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [
      {
        "slug": "twilio-messaging",
        "name": "Programmable Messaging"
      }
    ],
    "links": {
      "html": "/incidents/twilio-on-call-engineers-are-investigating-2026-09-21-j7cwyds0",
      "api": "/api/v1/incidents/twilio-on-call-engineers-are-investigating-2026-09-21-j7cwyds0",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-09-22T21:25:01.264+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_3nfkj7cwyds0_bsghxfbrrhlc",
        "status": "investigating",
        "body": "Our monitoring systems have detected a potential issue with Twilio Alerts. Our engineers have been alerted and are investigating. We will provide an update when we have more details.",
        "createdAt": "2026-09-21T23:54:26.402+00:00"
      },
      {
        "id": "update_statuspage_twilio_3nfkj7cwyds0_br9rb7gbthtp",
        "status": "investigating",
        "body": "We are currently experiencing an issue affecting Intelligent Alerts. Alert notifications for messaging metric anomalies may be delivered later than expected. Alert history displayed in the Console may also not reflect recent activity. Our team is actively investigating. We will provide an update in 1 hour as more information becomes available.",
        "createdAt": "2026-09-22T00:06:07.596+00:00"
      },
      {
        "id": "update_statuspage_twilio_3nfkj7cwyds0_vj2j6rs0m0yt",
        "status": "monitoring",
        "body": "We are seeing a recovery on the issue affecting Intelligent Alerts. Alert notifications for messaging metric anomalies may be delivered later than expected. Alert history displayed in the Console may also not reflect recent activity. Our team is actively monitoring. We will provide an update in 30 minutes as more information becomes available.",
        "createdAt": "2026-09-22T00:33:05.066+00:00"
      },
      {
        "id": "update_statuspage_twilio_3nfkj7cwyds0_znq16ty99wr0",
        "status": "resolved",
        "body": "Issue affecting Alert notifications for messaging metric anomalies delivered later than expected. Alert history displayed in the Console not reflecting recent activity has been resolved and Intelligent Alerts service is operating normally at this time.",
        "createdAt": "2026-09-22T01:01:33.078+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}