{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-10T21:01:38.356Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_8fb8c6rgzsfq",
    "slug": "twilio-mms-delivery-delays-from-a-subset-of-twilio-long-codes-to-gci-united-2026-09-25-c6rgzsfq",
    "title": "MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States",
    "summary": "MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-26T03:16:51.819+00:00",
    "updatedAt": "2026-10-28T18:07:22.104+00:00",
    "resolvedAt": "2026-10-28T18:07:22.079+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-mms-delivery-delays-from-a-subset-of-twilio-long-codes-to-gci-united-2026-09-25-c6rgzsfq",
      "api": "/api/v1/incidents/twilio-mms-delivery-delays-from-a-subset-of-twilio-long-codes-to-gci-united-2026-09-25-c6rgzsfq",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-11-10T21:00:09.253+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_sxbvqjd0dmhw",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-26T03:16:51.915+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_wglh48yqjygq",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-26T04:17:10.012+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_bp2mctnymc4l",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-26T06:20:56.899+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_9g5559mwz161",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-26T10:24:50.382+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_cm2ttq90lvtc",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-26T18:25:16.694+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_7dppbl2fqx06",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-27T10:31:04.311+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_pdtscz9k7x22",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-28T10:31:54.337+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_209vrncfyjjw",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-29T10:38:10.622+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_2lpdcp0ndxvh",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-30T10:38:28.952+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_7bkft9qr31bq",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-01T10:39:03.006+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_gzp818p15rb6",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-02T10:39:19.735+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_rvr9h8thb8gv",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-03T10:44:38.626+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_zy29hnktxvfj",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-04T10:44:59.083+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_4w8shhflzv0z",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-05T10:45:20.173+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_rdvh0bxd0c9f",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-06T10:48:54.643+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_nszclgrm056k",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-07T10:54:46.942+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_7ply9g84fypf",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-08T10:56:50.026+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_tcbsnt15fm9r",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-09T10:57:07.38+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_79mrj7wq8d7k",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-10T11:04:54.511+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_8f68tz10k1j5",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-11T11:10:33.518+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_q0r7vxbbcns7",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-12T11:11:03.972+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_1w2x9jdjlg11",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-13T11:17:51.998+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_n7mxrjsqf83v",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-14T11:23:50.483+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_ydyjgwfzhjxn",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-15T11:24:13.607+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_pk1sn59q9vck",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-16T11:24:29.379+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_pvw8kzz2yxmy",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-17T11:30:34.829+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_tql77vbjcn5s",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-18T11:31:38.468+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_lggg0w5hs08b",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-19T11:42:00.455+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_cxpt8f45fzmc",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-20T11:53:16.463+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_9jkq88wf557y",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-21T11:59:11.964+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_305vtmypj1t5",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-22T12:05:37.254+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_dqbydd4rlxxt",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-23T12:11:20.395+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_80j41ds3f854",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-24T12:11:47.871+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_fg43svv684md",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-25T12:12:08.225+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_b2tj3tj89wfb",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-26T12:43:29.499+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_tf7fkpz4hbnl",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-27T12:43:49.056+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_rk7t05vgq0mv",
        "status": "investigating",
        "body": "Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-28T12:49:06.056+00:00"
      },
      {
        "id": "update_statuspage_twilio_8fb8c6rgzsfq_f5cm4nv4fwk3",
        "status": "resolved",
        "body": "We have identified that GCI is a small network in the US and doesn't always return delivery receipts. Because of this, an affected message can stay at \"sent\" in your Message Logs instead of changing to \"delivered\" or \"undelivered.\"\n\nOur connectivity partner is building a new connection to GCI to improve messaging reliability and we expect it to be ready between mid-November and late November. We will proceed with the resolution of this post.",
        "createdAt": "2026-10-28T18:07:22.079+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
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}