{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-02T23:05:56.825Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_52m15h3rnl5k",
    "slug": "twilio-messaging-logs-api-latency-and-errors-2026-09-29",
    "title": "Messaging Logs API Latency & Errors",
    "summary": "Messaging Logs API Latency & Errors",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-30T06:12:12.452+00:00",
    "updatedAt": "2026-09-30T13:09:21.729+00:00",
    "resolvedAt": "2026-09-30T13:09:21.697+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [
      {
        "slug": "twilio-messaging",
        "name": "Programmable Messaging"
      }
    ],
    "links": {
      "html": "/incidents/twilio-messaging-logs-api-latency-and-errors-2026-09-29",
      "api": "/api/v1/incidents/twilio-messaging-logs-api-latency-and-errors-2026-09-29",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-02T23:00:08.632+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_52m15h3rnl5k_kwctylvw1hlv",
        "status": "investigating",
        "body": "We are investigating an issue with the Messaging Logs API. Users may experience higher latency than normal and errors fetching and listing Messaging Logs. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-30T06:12:12.587+00:00"
      },
      {
        "id": "update_statuspage_twilio_52m15h3rnl5k_njy63glxbhyp",
        "status": "investigating",
        "body": "We are still investigating an issue with the Messaging Logs API. Users may experience higher latency than normal and errors fetching and listing Messaging Logs. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-30T07:24:12.77+00:00"
      },
      {
        "id": "update_statuspage_twilio_52m15h3rnl5k_mgf7xchndg4g",
        "status": "investigating",
        "body": "We are still investigating an issue with the Messaging Logs API. Users may experience higher latency than normal and errors fetching and listing Messaging Logs. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-30T09:27:41.204+00:00"
      },
      {
        "id": "update_statuspage_twilio_52m15h3rnl5k_6dt01hhrtw3l",
        "status": "monitoring",
        "body": "We have identified and mitigated the underlying infrastructure issue affecting the Messaging Logs API. Initial recovery is underway, with elevated latency and intermittent log-fetching errors now subsiding. We are actively monitoring the system to ensure full stability and will provide another update shortly.",
        "createdAt": "2026-09-30T12:49:20.798+00:00"
      },
      {
        "id": "update_statuspage_twilio_52m15h3rnl5k_2zvx9nxdr9bf",
        "status": "resolved",
        "body": "We are no longer experiencing infrastructure issues affecting the Messaging Logs API. This incident has been resolved.",
        "createdAt": "2026-09-30T13:09:21.697+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}