{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-29T05:59:15.384Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_9zqqhk0bwf0f",
    "slug": "twilio-link-shortening-redirect-errors-on-branded-domains-2026-10-28",
    "title": "Link Shortening Redirect Errors on Branded Domains",
    "summary": "Link Shortening Redirect Errors on Branded Domains",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-28T23:44:24+00:00",
    "updatedAt": "2026-10-29T00:35:09.338+00:00",
    "resolvedAt": "2026-10-29T00:35:09.309+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [
      {
        "slug": "twilio-messaging",
        "name": "Programmable Messaging"
      }
    ],
    "links": {
      "html": "/incidents/twilio-link-shortening-redirect-errors-on-branded-domains-2026-10-28",
      "api": "/api/v1/incidents/twilio-link-shortening-redirect-errors-on-branded-domains-2026-10-28",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-29T05:50:09.809+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_9zqqhk0bwf0f_n5c4tsntcvzs",
        "status": "investigating",
        "body": "We are aware of intermittent HTTP 400 errors affecting redirects for shortened links on some branded short domains. Customers may find that shortened URLs do not redirect when accessed in any browser. Our team is actively investigating and rolling out a fix. We will provide another update as soon as more information becomes available.",
        "createdAt": "2026-10-28T23:44:24.336+00:00"
      },
      {
        "id": "update_statuspage_twilio_9zqqhk0bwf0f_fjrdf4ggsc73",
        "status": "investigating",
        "body": "We are aware of intermittent HTTP 400 errors affecting redirects for shortened links on some branded short domains. Customers may find that shortened URLs do not redirect when accessed in any browser. Our team is actively investigating and rolling out a fix. We will provide another update in one hour or as soon as more information becomes available.",
        "createdAt": "2026-10-28T23:45:04.538+00:00"
      },
      {
        "id": "update_statuspage_twilio_9zqqhk0bwf0f_8r5fg9dwv1wx",
        "status": "monitoring",
        "body": "Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.",
        "createdAt": "2026-10-29T00:07:32.844+00:00"
      },
      {
        "id": "update_statuspage_twilio_9zqqhk0bwf0f_m14q6rtj8kzt",
        "status": "resolved",
        "body": "Our engineers have monitored the fix and confirmed the issue with shortened links on some branded short domains has been resolved. All services are now operating normally at this time.",
        "createdAt": "2026-10-29T00:35:09.309+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}