{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-08T22:18:39.965Z"},"data":{"id":"incident_statuspage_twilio_kzxtjxkz9dzz","slug":"twilio-issues-when-utilizing-whatsapp-sandbox-to-send-messages-2026-07-07","title":"Issues when utilizing WhatsApp Sandbox to Send Messages","summary":"Issues when utilizing WhatsApp Sandbox to Send Messages","status":"resolved","severity":"minor","startedAt":"2026-07-07T17:02:07.994+00:00","updatedAt":"2026-07-07T19:31:27.073+00:00","resolvedAt":"2026-07-07T19:31:27.053+00:00","provider":{"slug":"twilio","name":"Twilio"},"affectedServices":[],"links":{"html":"/incidents/twilio-issues-when-utilizing-whatsapp-sandbox-to-send-messages-2026-07-07","api":"/api/v1/incidents/twilio-issues-when-utilizing-whatsapp-sandbox-to-send-messages-2026-07-07","providerHtml":"/providers/twilio"},"impactSummary":"Twilio reported a minor event for the affected tracked services.","source":{"id":"source_twilio_status","kind":"official_api","name":"Twilio Status","checkedAt":"2026-07-08T22:15:02.162+00:00","officialUrl":"https://status.twilio.com","statusPageUrl":"https://status.twilio.com"},"updates":[{"id":"update_statuspage_twilio_kzxtjxkz9dzz_llk6vkk4t4rt","status":"investigating","body":"Customers may be unable to send messages from Twilio's WhatsApp sandbox. Engineers are investigating the issue.","createdAt":"2026-07-07T17:02:08.101+00:00"},{"id":"update_statuspage_twilio_kzxtjxkz9dzz_287gd12vwrdk","status":"investigating","body":"We are continuing to investigate this issue.","createdAt":"2026-07-07T18:26:34.853+00:00"},{"id":"update_statuspage_twilio_kzxtjxkz9dzz_z0y2v0dwbpdd","status":"monitoring","body":"Engineers identified and fixed the issue that was causing customers to be unable to send messages from Twilio's WhatsApp sandbox. Customers can now send messages via the Twilio sandbox as normal.","createdAt":"2026-07-07T18:59:31.009+00:00"},{"id":"update_statuspage_twilio_kzxtjxkz9dzz_wwgz9my3q4bh","status":"resolved","body":"The issue impacting message send has been resolved and Twilio WhatsApp Sandbox is operating normally at this time.","createdAt":"2026-07-07T19:31:27.053+00:00"}],"access":{"plan":"public","keyed":false}}}