{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-05T06:18:30.242Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_jthv71l5fll5",
    "slug": "twilio-issues-accessing-the-subaccounts-tab-in-voice-insights-2026-06-29",
    "title": "Issues Accessing the Subaccounts Tab in Voice Insights",
    "summary": "Issues Accessing the Subaccounts Tab in Voice Insights",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-06-29T07:50:08.003+00:00",
    "updatedAt": "2026-06-29T09:08:09.422+00:00",
    "resolvedAt": "2026-06-29T09:08:09.409+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-issues-accessing-the-subaccounts-tab-in-voice-insights-2026-06-29",
      "api": "/api/v1/incidents/twilio-issues-accessing-the-subaccounts-tab-in-voice-insights-2026-06-29",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-05T06:15:01.61+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_jthv71l5fll5_jrtty43ngzs7",
        "status": "investigating",
        "body": "We are currently investigating an issue where users are unable to access the Subaccounts tab within Voice Insights in the New Twilio Console. Our engineering team is actively working to resolve this service disruption, and we expect to provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-06-29T07:50:08.127+00:00"
      },
      {
        "id": "update_statuspage_twilio_jthv71l5fll5_m9ybx7jhc892",
        "status": "investigating",
        "body": "We are currently investigating an issue where users are unable to access the Subaccounts tab within Voice Insights in the Twilio Console. Our engineering team is actively working to resolve this service disruption, and we expect to provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-06-29T07:55:58.678+00:00"
      },
      {
        "id": "update_statuspage_twilio_jthv71l5fll5_w7g6mj4y557h",
        "status": "monitoring",
        "body": "Voice Insights within the Twilio Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.",
        "createdAt": "2026-06-29T08:30:13.454+00:00"
      },
      {
        "id": "update_statuspage_twilio_jthv71l5fll5_s04fgw7nvw7x",
        "status": "resolved",
        "body": "The issue preventing access to the Subaccounts tab within Voice Insights has been resolved and Voice Insights is operating normally at this time.",
        "createdAt": "2026-06-29T09:08:09.409+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}