{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-12T13:49:29.092Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_2jmh84yd7drw",
    "slug": "twilio-intermittent-phone-number-purchase-errors-in-new-console-2026-10-12",
    "title": "Phone Number Purchase Failures in New Console",
    "summary": "Phone Number Purchase Failures in New Console",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-12T07:37:36.029+00:00",
    "updatedAt": "2026-10-12T09:51:26.201+00:00",
    "resolvedAt": "2026-10-12T09:51:26.177+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-intermittent-phone-number-purchase-errors-in-new-console-2026-10-12",
      "api": "/api/v1/incidents/twilio-intermittent-phone-number-purchase-errors-in-new-console-2026-10-12",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-12T13:45:01.653+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_2jmh84yd7drw_7v8tzyhq6rry",
        "status": "investigating",
        "body": "We are investigating intermittent issues preventing users from purchasing phone numbers using valid addresses in the new Console. We expect to provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-10-12T07:37:36.292+00:00"
      },
      {
        "id": "update_statuspage_twilio_2jmh84yd7drw_xd50nfxdqwdp",
        "status": "investigating",
        "body": "We are continuing to investigate reports of users unable to purchase phone numbers using valid addresses in the New Console across multiple countries. We expect to provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-10-12T08:27:42.135+00:00"
      },
      {
        "id": "update_statuspage_twilio_2jmh84yd7drw_4gy2kpb1xwp1",
        "status": "identified",
        "body": "The issue preventing users from purchasing phone numbers using valid addresses in the new Console affecting multiple countries has been identified. Our engineering team is actively working on a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-10-12T08:42:41.201+00:00"
      },
      {
        "id": "update_statuspage_twilio_2jmh84yd7drw_4rksp1lfyb1l",
        "status": "monitoring",
        "body": "We have started seeing recovery for phone number purchases with valid addresses in the New Console across multiple countries. We will continue to monitor to ensure a full recovery.\nIf you continue to experience issues purchasing numbers, please log out and log back into your New Console to complete the process.\nWe expect to provide another update in 30 minutes or as soon as more information becomes available.",
        "createdAt": "2026-10-12T09:24:23.606+00:00"
      },
      {
        "id": "update_statuspage_twilio_2jmh84yd7drw_k577tl0yzbvj",
        "status": "resolved",
        "body": "The issue with purchasing phone numbers in the New Console has been fully resolved. All systems are back to normal operations across all countries. \nIf you are still seeing an error, please log out and log back into your console. Thank you for your patience!",
        "createdAt": "2026-10-12T09:51:26.177+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}