{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-03T00:00:30.892Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_4q8zq9516px0",
    "slug": "twilio-gateway-api-lookup-api-failure-increase-and-high-latency-on-verizon-in-2026-09-30-q9516px0",
    "title": "Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States",
    "summary": "Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-30T23:25:29.937+00:00",
    "updatedAt": "2026-10-01T11:18:05.565+00:00",
    "resolvedAt": "2026-10-01T11:18:05.537+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-gateway-api-lookup-api-failure-increase-and-high-latency-on-verizon-in-2026-09-30-q9516px0",
      "api": "/api/v1/incidents/twilio-gateway-api-lookup-api-failure-increase-and-high-latency-on-verizon-in-2026-09-30-q9516px0",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-02T23:55:01.426+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_4q8zq9516px0_8v01sy9hys9v",
        "status": "investigating",
        "body": "Twilio customers may be experiencing failure responses and increased latency for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-30T23:25:30.09+00:00"
      },
      {
        "id": "update_statuspage_twilio_4q8zq9516px0_b3b289209pdf",
        "status": "investigating",
        "body": "Twilio customers may be experiencing failure responses and increased latency for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-01T00:30:58.454+00:00"
      },
      {
        "id": "update_statuspage_twilio_4q8zq9516px0_sj94174fcqnq",
        "status": "investigating",
        "body": "Twilio customers may be experiencing failure responses and increased latency for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-01T02:31:12.659+00:00"
      },
      {
        "id": "update_statuspage_twilio_4q8zq9516px0_9v4h9mtf8ltb",
        "status": "investigating",
        "body": "Twilio customers may be experiencing failure responses and increased latency for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-01T06:31:28.728+00:00"
      },
      {
        "id": "update_statuspage_twilio_4q8zq9516px0_cckzjgqznzd6",
        "status": "identified",
        "body": "Twilio customers may be experiencing failure responses and increased latency for Lookup API transactions on Verizon in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-10-01T06:42:15.281+00:00"
      },
      {
        "id": "update_statuspage_twilio_4q8zq9516px0_4ycxx65xkdbz",
        "status": "monitoring",
        "body": "We have observed the recovery for Lookup API transactions involving Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-01T06:42:38.74+00:00"
      },
      {
        "id": "update_statuspage_twilio_4q8zq9516px0_6j5y3y19374c",
        "status": "monitoring",
        "body": "We have observed the recovery for Lookup API transactions involving Verizon in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-01T08:54:43.195+00:00"
      },
      {
        "id": "update_statuspage_twilio_4q8zq9516px0_8qzsj8bf3378",
        "status": "resolved",
        "body": "The incident has been resolved and Lookup API transactions involving Verizon in the United States are operating normally.",
        "createdAt": "2026-10-01T11:18:05.537+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}