{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-22T20:07:18.469Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_6ck6gb2v8jjf",
    "slug": "twilio-flex-ai-create-notes-are-failing-due-to-high-private-ai-latencies-2026-07-20",
    "title": "Flex Ai Create Notes Are Failing Due to High Private Ai Latencies",
    "summary": "Flex Ai Create Notes Are Failing Due to High Private Ai Latencies",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-20T15:22:22.177+00:00",
    "updatedAt": "2026-07-20T15:50:40.386+00:00",
    "resolvedAt": "2026-07-20T15:50:40.368+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-flex-ai-create-notes-are-failing-due-to-high-private-ai-latencies-2026-07-20",
      "api": "/api/v1/incidents/twilio-flex-ai-create-notes-are-failing-due-to-high-private-ai-latencies-2026-07-20",
      "providerHtml": "/providers/twilio"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-07-22T20:05:01.399+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_6ck6gb2v8jjf_13l0vrvx5c0b",
        "status": "investigating",
        "body": "Our engineers are investigating the issue with Flex Ai and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-20T15:22:22.311+00:00"
      },
      {
        "id": "update_statuspage_twilio_6ck6gb2v8jjf_0y3tybb3dr44",
        "status": "monitoring",
        "body": "Flex Ai create notes is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.",
        "createdAt": "2026-07-20T15:29:05.981+00:00"
      },
      {
        "id": "update_statuspage_twilio_6ck6gb2v8jjf_0njqlmt86qwn",
        "status": "resolved",
        "body": "Flex Ai create notes has been resolved and is operating normally at this time.",
        "createdAt": "2026-07-20T15:50:40.368+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}