{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-30T11:05:48.677Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_fg00hq21lq0y",
    "slug": "twilio-delays-in-transcription-being-available-2026-07-28",
    "title": "Delays in Transcription being available",
    "summary": "Delays in Transcription being available",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-28T15:20:36.156+00:00",
    "updatedAt": "2026-07-28T18:45:13.784+00:00",
    "resolvedAt": "2026-07-28T18:45:13.764+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-delays-in-transcription-being-available-2026-07-28",
      "api": "/api/v1/incidents/twilio-delays-in-transcription-being-available-2026-07-28",
      "providerHtml": "/providers/twilio"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-07-30T11:05:01.325+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_fg00hq21lq0y_trw1py1djx20",
        "status": "investigating",
        "body": "Due to an issue with transcription processing, customers might see delays in their transcriptions being available. (including the webhooks not firing)\nOur Engineers are investigating this issue, and once services are correctly restored transcriptions will be generated and webhooks triggered. We will provide an update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-28T15:20:36.261+00:00"
      },
      {
        "id": "update_statuspage_twilio_fg00hq21lq0y_6rhwdf5bvv15",
        "status": "investigating",
        "body": "Due to an issue with transcription processing, customers might see delays in their transcriptions being available. (including the webhooks not firing)\nOur Engineers are investigating this issue, and once services are correctly restored transcriptions will be generated and webhooks triggered. We will provide an update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-28T16:24:27.224+00:00"
      },
      {
        "id": "update_statuspage_twilio_fg00hq21lq0y_lh8jn4806k5c",
        "status": "monitoring",
        "body": "Customers should see improvements with the ongoing issue with transcription processing. We will monitor for 2 hours and will provide information as soon as needed.",
        "createdAt": "2026-07-28T16:36:59.56+00:00"
      },
      {
        "id": "update_statuspage_twilio_fg00hq21lq0y_sp2383r1x2tx",
        "status": "resolved",
        "body": "This issue has been resolved.",
        "createdAt": "2026-07-28T18:45:13.764+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}