{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-18T19:11:21.978Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_lcvdjp43cr6b",
    "slug": "twilio-delay-with-transcript-availability-in-twilio-console-2026-08-17",
    "title": "Delay with transcript availability in Twilio Console",
    "summary": "Delay with transcript availability in Twilio Console",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-17T14:32:49.474+00:00",
    "updatedAt": "2026-08-17T17:37:06.352+00:00",
    "resolvedAt": "2026-08-17T17:37:06.329+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-delay-with-transcript-availability-in-twilio-console-2026-08-17",
      "api": "/api/v1/incidents/twilio-delay-with-transcript-availability-in-twilio-console-2026-08-17",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-08-18T19:10:15.773+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_lcvdjp43cr6b_3f7g7knmq2bq",
        "status": "investigating",
        "body": "Engineering is currently investigating issues regarding Twilio Console in Conversation Intelligence Classic. Customers may experiences delays seeing their transcripts become available for view.",
        "createdAt": "2026-08-17T14:32:49.594+00:00"
      },
      {
        "id": "update_statuspage_twilio_lcvdjp43cr6b_t6jdxy8hj6dh",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-08-17T14:54:01.603+00:00"
      },
      {
        "id": "update_statuspage_twilio_lcvdjp43cr6b_85thlhvkvq88",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-08-17T17:37:06.329+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}