{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-22T22:11:38.722Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_jpgjg7fn317p",
    "slug": "twilio-customers-are-unable-to-see-all-of-their-free-credits-in-the-free-unit-2026-09-22-g7fn317p",
    "title": "Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console",
    "summary": "Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console",
    "status": "monitoring",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-22T20:27:37.708+00:00",
    "updatedAt": "2026-09-22T21:41:50.126+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-customers-are-unable-to-see-all-of-their-free-credits-in-the-free-unit-2026-09-22-g7fn317p",
      "api": "/api/v1/incidents/twilio-customers-are-unable-to-see-all-of-their-free-credits-in-the-free-unit-2026-09-22-g7fn317p",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-09-22T22:05:01.533+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_jpgjg7fn317p_zfq1cqs3tp0x",
        "status": "investigating",
        "body": "We are investigating an issue where some customers might not be able to see all of their free credits in the free unit tracker in the new console. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-22T20:27:37.825+00:00"
      },
      {
        "id": "update_statuspage_twilio_jpgjg7fn317p_j4bzb4c7zy2j",
        "status": "investigating",
        "body": "We are still investigating an issue where some customers might not be able to see all of their free credits in the free unit tracker in the new console. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-22T21:27:00.235+00:00"
      },
      {
        "id": "update_statuspage_twilio_jpgjg7fn317p_cyxs3zmb7688",
        "status": "monitoring",
        "body": "We are observing recovery in Customers Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console\nImpact. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.",
        "createdAt": "2026-09-22T21:41:50.111+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}