{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-07T20:07:30.617Z"},"data":{"id":"incident_statuspage_twilio_vd2mzbb5k4bm","slug":"twilio-conversation-intelligence-is-not-processing-conversations-and-will-have-2026-06-30-zbb5k4bm","title":"Conversation Intelligence Is Not Processing Conversations and Will Have Delays Running Operators","summary":"Conversation Intelligence Is Not Processing Conversations and Will Have Delays Running Operators","status":"resolved","severity":"minor","startedAt":"2026-06-30T21:57:58.974+00:00","updatedAt":"2026-07-01T00:04:45.685+00:00","resolvedAt":"2026-07-01T00:04:45.667+00:00","provider":{"slug":"twilio","name":"Twilio"},"affectedServices":[],"links":{"html":"/incidents/twilio-conversation-intelligence-is-not-processing-conversations-and-will-have-2026-06-30-zbb5k4bm","api":"/api/v1/incidents/twilio-conversation-intelligence-is-not-processing-conversations-and-will-have-2026-06-30-zbb5k4bm","providerHtml":"/providers/twilio"},"impactSummary":"Twilio reported a minor event for the affected tracked services.","source":{"id":"source_twilio_status","kind":"official_api","name":"Twilio Status","checkedAt":"2026-07-07T20:05:02.616+00:00","officialUrl":"https://status.twilio.com","statusPageUrl":"https://status.twilio.com"},"updates":[{"id":"update_statuspage_twilio_vd2mzbb5k4bm_8v6tv9yt8r8b","status":"investigating","body":"Our monitoring systems have detected a potential issue with Conversation Memory having delays generating summaries and observations on profiles. Our engineers have been alerted and are investigating. We will provide an update within the next hour or as soon as we have more details.","createdAt":"2026-06-30T21:57:59.073+00:00"},{"id":"update_statuspage_twilio_vd2mzbb5k4bm_stgggn9z6m14","status":"investigating","body":"Our monitoring systems have detected a potential issue with Conversation Memory having delays generating summaries and observations on profiles. Our engineers have been alerted and are investigating. We will provide an update within 2 hours or as soon as we have more details.","createdAt":"2026-06-30T23:07:48.99+00:00"},{"id":"update_statuspage_twilio_vd2mzbb5k4bm_r8gqnq1ggndl","status":"resolved","body":"Delays generating summaries and observations on profiles has been resolved and Conversation Memory is operating normally at this time.","createdAt":"2026-07-01T00:04:45.667+00:00"}],"access":{"plan":"public","keyed":false}}}