{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-22T20:08:15.699Z"
  },
  "data": {
    "id": "incident_statuspage_telnyx_01KY0XHSDN8K8W73YDGCPNGCPS",
    "slug": "telnyx-intermittent-loss-of-mobile-data-on-some-sims-after-a-period-of-2026-07-20-gcpngcps",
    "title": "Intermittent loss of mobile data on some SIMs after a period of inactivity",
    "summary": "Intermittent loss of mobile data on some SIMs after a period of inactivity",
    "status": "investigating",
    "severity": "minor",
    "startedAt": "2026-07-20T23:25:03+00:00",
    "updatedAt": "2026-07-20T23:25:03+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "telnyx",
      "name": "Telnyx"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/telnyx-intermittent-loss-of-mobile-data-on-some-sims-after-a-period-of-2026-07-20-gcpngcps",
      "api": "/api/v1/incidents/telnyx-intermittent-loss-of-mobile-data-on-some-sims-after-a-period-of-2026-07-20-gcpngcps",
      "providerHtml": "/providers/telnyx"
    },
    "impactSummary": "Telnyx reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_telnyx_status",
      "kind": "official_api",
      "name": "Telnyx Status",
      "checkedAt": "2026-07-22T20:00:22.94+00:00",
      "officialUrl": "https://status.telnyx.com/",
      "statusPageUrl": "https://status.telnyx.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_telnyx_01KY0XHSDN8K8W73YDGCPNGCPS_01KY0XHSDNHWFXK6CAHJRKMR1N",
        "status": "investigating",
        "body": "We are aware that some SIMs can stop passing data after a period of inactivity, even though the device still shows full signal and a mobile connection. When this happens, data does not resume on its own.\n\n_Workaround:_ the connection is restored as soon as the device re-registers with the network.\n• On phones, tablets and other devices with a user interface, toggling Airplane Mode off and on does this immediately.\n• On IoT and embedded devices without that option, power-cycling the device or restarting the modem has the same effect.\n\nDevices that send or receive data regularly are much less likely to be affected.\n\nWe have identified the area responsible and are working with our vendor on a fix. We will post further updates as we make progress",
        "createdAt": "2026-07-20T23:25:03+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}