{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-15T02:18:08.829Z"
  },
  "data": {
    "id": "incident_statuspage_starburst_8206ss1269kp",
    "slug": "starburst-slow-logins-and-query-failures-for-some-galaxy-clusters-2026-10-13",
    "title": "Slow logins and query failures for some Galaxy clusters",
    "summary": "Slow logins and query failures for some Galaxy clusters",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-13T05:00:00+00:00",
    "updatedAt": "2026-10-14T11:22:28.611+00:00",
    "resolvedAt": "2026-10-13T05:00:00+00:00",
    "provider": {
      "slug": "starburst",
      "name": "Starburst Galaxy"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/starburst-slow-logins-and-query-failures-for-some-galaxy-clusters-2026-10-13",
      "api": "/api/v1/incidents/starburst-slow-logins-and-query-failures-for-some-galaxy-clusters-2026-10-13",
      "providerHtml": "/providers/starburst",
      "alerts": "https://outagedeck.com/account?stack=starburst&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Starburst Galaxy reported this event with no impact level.",
    "source": {
      "id": "source_starburst_status",
      "kind": "official_api",
      "name": "Starburst Galaxy Status",
      "checkedAt": "2026-10-15T02:10:14.021+00:00",
      "stale": false,
      "officialUrl": "https://status.galaxy.starburst.io",
      "statusPageUrl": "https://status.galaxy.starburst.io"
    },
    "updates": [
      {
        "id": "update_statuspage_starburst_8206ss1269kp_5cbfcl5pc81w",
        "status": "resolved",
        "body": "Between 03:20 and 07:20 UTC on October 13, 2026, some Starburst Galaxy users experienced degraded performance when connecting to their clusters. Password-based and token-based logins from Trino clients were very slow. Some queries failed with server errors (HTTP 500/504) while waiting for authentication. Logins through SSO and existing Galaxy UI sessions were largely unaffected.\n\nThe cause was a slow response from an external dependency used during password-based authentication. The slow responses tied up our authentication service, and it could not keep up with incoming requests. We deployed a fix that restored normal login performance at 07:20 UTC. A permanent fix with additional safeguards was released later the same day and has been running without issue.\n\nNo action is required from customers. We apologize for the inconvenience.",
        "createdAt": "2026-10-14T11:22:28.599+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}