{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-23T08:16:11.544Z"
  },
  "data": {
    "id": "incident_statuspage_squarespace_kh77sr2kwjqg",
    "slug": "squarespace-acuity-scheduling-admin-mobile-app-crashing-unexpectedly-after-ios-27-2026-09-18-sr2kwjqg",
    "title": "Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update",
    "summary": "Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-09-18T20:35:50.857+00:00",
    "updatedAt": "2026-09-22T19:25:08.047+00:00",
    "resolvedAt": "2026-09-22T19:25:08.031+00:00",
    "provider": {
      "slug": "squarespace",
      "name": "Squarespace"
    },
    "affectedServices": [
      {
        "slug": "squarespace-commerce",
        "name": "Commerce & Scheduling"
      }
    ],
    "links": {
      "html": "/incidents/squarespace-acuity-scheduling-admin-mobile-app-crashing-unexpectedly-after-ios-27-2026-09-18-sr2kwjqg",
      "api": "/api/v1/incidents/squarespace-acuity-scheduling-admin-mobile-app-crashing-unexpectedly-after-ios-27-2026-09-18-sr2kwjqg",
      "providerHtml": "/providers/squarespace",
      "alerts": "https://outagedeck.com/account?stack=squarespace&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Squarespace reported a major event for the affected tracked services.",
    "source": {
      "id": "source_squarespace_status",
      "kind": "official_api",
      "name": "Squarespace Status",
      "checkedAt": "2026-09-23T08:10:09.838+00:00",
      "stale": false,
      "officialUrl": "https://status.squarespace.com",
      "statusPageUrl": "https://status.squarespace.com"
    },
    "updates": [
      {
        "id": "update_statuspage_squarespace_kh77sr2kwjqg_hrlx27lp31zk",
        "status": "investigating",
        "body": "Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.",
        "createdAt": "2026-09-18T20:35:50.975+00:00"
      },
      {
        "id": "update_statuspage_squarespace_kh77sr2kwjqg_d407gh3cwmwp",
        "status": "investigating",
        "body": "We currently recommend that users remain on iOS 26 and defer upgrading to iOS 27 until this issue is resolved. This precaution will ensure uninterrupted access to the Acuity Admin Mobile app. Android users remain unaffected.",
        "createdAt": "2026-09-18T20:46:00.301+00:00"
      },
      {
        "id": "update_statuspage_squarespace_kh77sr2kwjqg_g207l31xtxk0",
        "status": "identified",
        "body": "The issue has been identified and we are working on a fix.",
        "createdAt": "2026-09-20T16:57:26.229+00:00"
      },
      {
        "id": "update_statuspage_squarespace_kh77sr2kwjqg_z8ppfzyygqrb",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-09-21T19:25:29.032+00:00"
      },
      {
        "id": "update_statuspage_squarespace_kh77sr2kwjqg_3g1wrt4h8rqf",
        "status": "resolved",
        "body": "Access to the Acuity Scheduling app has been restored for users on iOS 27. Users can update to Acuity Scheduling version 98.0.0 via the Apple App Store to install the fix.",
        "createdAt": "2026-09-22T19:25:08.031+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}