{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-23T20:02:53.825Z"
  },
  "data": {
    "id": "incident_statuspage_snyk_n6w5h2dxvbd6",
    "slug": "snyk-snyk-support-portal-degradation-2026-10-23",
    "title": "Snyk Support portal degradation",
    "summary": "Snyk Support portal degradation",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-23T03:56:52.771+00:00",
    "updatedAt": "2026-10-23T10:02:06.069+00:00",
    "resolvedAt": "2026-10-23T10:02:06.048+00:00",
    "provider": {
      "slug": "snyk",
      "name": "Snyk"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/snyk-snyk-support-portal-degradation-2026-10-23",
      "api": "/api/v1/incidents/snyk-snyk-support-portal-degradation-2026-10-23",
      "providerHtml": "/providers/snyk",
      "alerts": "https://outagedeck.com/account?stack=snyk&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Snyk reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_snyk_status",
      "kind": "official_api",
      "name": "Snyk Status",
      "checkedAt": "2026-10-23T20:00:12.197+00:00",
      "stale": false,
      "officialUrl": "https://status.snyk.io",
      "statusPageUrl": "https://status.snyk.io"
    },
    "updates": [
      {
        "id": "update_statuspage_snyk_n6w5h2dxvbd6_s3908p5kzm7d",
        "status": "identified",
        "body": "Snyk Support portal is experiencing a degradation of service. \nUsers may not be able to log in to the portal at support.snyk.io to create or view support cases.  \nOther options to create support cases may also be impacted. \nWe have identified that this appears to be due to a related incident on the 3rd party provider. We will monitor and provide updates as they are available.",
        "createdAt": "2026-10-23T03:56:52.873+00:00"
      },
      {
        "id": "update_statuspage_snyk_n6w5h2dxvbd6_rmnxk1482chv",
        "status": "monitoring",
        "body": "The 3rd party provider has implemented a fix, and initial testing indicates that it is successful. \nThe Snyk Support portal should now be available, however we'll keep monitoring for a short period to ensure full service is maintained",
        "createdAt": "2026-10-23T06:20:36.837+00:00"
      },
      {
        "id": "update_statuspage_snyk_n6w5h2dxvbd6_r4bjf2110sq8",
        "status": "resolved",
        "body": "There have been no further interruptions to our service, declaring the incident as resolved.",
        "createdAt": "2026-10-23T10:02:06.048+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}