{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-26T20:19:03.485Z"
  },
  "data": {
    "id": "incident_statuspage_snowflake_g8td4vy3qjk7",
    "slug": "snowflake-inc20000237-2026-09-25",
    "title": "INC20000237",
    "summary": "INC20000237",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-09-25T23:00:23.291+00:00",
    "updatedAt": "2026-09-26T00:20:42.342+00:00",
    "resolvedAt": "2026-09-26T00:20:42.321+00:00",
    "provider": {
      "slug": "snowflake",
      "name": "Snowflake"
    },
    "affectedServices": [
      {
        "slug": "snowflake-aws-regions",
        "name": "AWS Regions"
      }
    ],
    "links": {
      "html": "/incidents/snowflake-inc20000237-2026-09-25",
      "api": "/api/v1/incidents/snowflake-inc20000237-2026-09-25",
      "providerHtml": "/providers/snowflake",
      "alerts": "https://outagedeck.com/account?stack=snowflake&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Snowflake reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_snowflake_status",
      "kind": "official_api",
      "name": "Snowflake Status",
      "checkedAt": "2026-09-26T20:15:02.428+00:00",
      "stale": false,
      "officialUrl": "https://status.snowflake.com",
      "statusPageUrl": "https://status.snowflake.com"
    },
    "updates": [
      {
        "id": "update_statuspage_snowflake_g8td4vy3qjk7_1pyzjqs3h6y3",
        "status": "investigating",
        "body": "Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 30 minutes.\n\nCustomer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data, and may be unable to connect to Snowflake via private connectivity, such as AWS PrivateLink. Additionally, they may be unable to continuously stream data into Snowflake using Snowpipe Streaming.",
        "createdAt": "2026-09-25T23:00:23.456+00:00"
      },
      {
        "id": "update_statuspage_snowflake_g8td4vy3qjk7_vfrnlds8lm4z",
        "status": "monitoring",
        "body": "Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.\n\nCustomer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data, and may have been unable to connect to Snowflake via private connectivity, such as AWS PrivateLink. Additionally, they may have been unable to continuously stream data into Snowflake using Snowpipe Streaming.\n\nIncident start time: 22:35 UTC September 25, 2026\nIncident end time: 22:59 UTC September 25, 2026\n\nPreliminary root cause: Our internal metadata database infrastructure in the affected region became unavailable, resulting in connectivity failures across multiple Snowflake services.",
        "createdAt": "2026-09-25T23:26:33.719+00:00"
      },
      {
        "id": "update_statuspage_snowflake_g8td4vy3qjk7_g8l1qhw8qkcv",
        "status": "resolved",
        "body": "Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. Most impact was resolved by 22:59 UTC, with the remaining backlog for scheduled and serverless task execution fully clearing by 23:43 UTC. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data, and may have been unable to connect to Snowflake via private connectivity, such as AWS PrivateLink. Additionally, they may have been unable to continuously stream data into Snowflake using Snowpipe Streaming, and customers using scheduled or serverless tasks may have experienced delayed task execution.\n\nIncident start time: 22:35 UTC September 25, 2026\nIncident end time: 23:43 UTC September 25, 2026\n\nPreliminary root cause: Our internal metadata database infrastructure in the affected region became unavailable, resulting in connectivity failures across multiple Snowflake services.\n\nA root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.",
        "createdAt": "2026-09-26T00:20:42.321+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}