{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-12T13:39:58.068Z"
  },
  "data": {
    "id": "incident_statuspage_snowflake_wkhkwq8lfmb2",
    "slug": "snowflake-inc20000211-2026-09-09",
    "title": "INC20000211",
    "summary": "INC20000211",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-09-09T21:53:21+00:00",
    "updatedAt": "2026-09-09T23:51:29.472+00:00",
    "resolvedAt": "2026-09-09T23:51:29.458+00:00",
    "provider": {
      "slug": "snowflake",
      "name": "Snowflake"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/snowflake-inc20000211-2026-09-09",
      "api": "/api/v1/incidents/snowflake-inc20000211-2026-09-09",
      "providerHtml": "/providers/snowflake",
      "alerts": "https://outagedeck.com/account?stack=snowflake&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Snowflake reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_snowflake_status",
      "kind": "official_api",
      "name": "Snowflake Status",
      "checkedAt": "2026-09-12T13:35:02.76+00:00",
      "stale": false,
      "officialUrl": "https://status.snowflake.com",
      "statusPageUrl": "https://status.snowflake.com"
    },
    "updates": [
      {
        "id": "update_statuspage_snowflake_wkhkwq8lfmb2_7pcr117gz6tm",
        "status": "investigating",
        "body": "Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 30 minutes.\n\nCustomer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.\n\nIncident start time: 21:26 UTC September 09, 2026",
        "createdAt": "2026-09-09T21:53:21.753+00:00"
      },
      {
        "id": "update_statuspage_snowflake_wkhkwq8lfmb2_g399bnhckz7q",
        "status": "identified",
        "body": "Current status: We've identified the source of the issue, and we're implementing a fix to restore service. We'll provide another update within 30 minutes.\n\nCustomer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.\n\nETA: Our current estimate is that service will be restored within 15-30 minutes.\n\nIncident start time: 21:26 UTC September 09, 2026",
        "createdAt": "2026-09-09T22:08:06.352+00:00"
      },
      {
        "id": "update_statuspage_snowflake_wkhkwq8lfmb2_5qn76hq474wz",
        "status": "monitoring",
        "body": "Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.\n\nCustomer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data.\n\nWorkaround: There were no available workarounds for this issue.\n\nIncident start time: 21:26 UTC September 09, 2026\nIncident end time: 21:55 UTC September 09, 2026\n\nPreliminary root cause: A subset of our metadata database infrastructure became unavailable, resulting in failures across multiple Snowflake services.",
        "createdAt": "2026-09-09T22:48:36.861+00:00"
      },
      {
        "id": "update_statuspage_snowflake_wkhkwq8lfmb2_0dwwpww953j9",
        "status": "resolved",
        "body": "Current status: We've monitored the environment and confirmed that service has been restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data.\n\nWorkaround: There were no available workarounds for this issue.\n\nIncident start time: 21:26 UTC September 09, 2026\nIncident end time: 21:55 UTC September 09, 2026\n\nPreliminary root cause: A subset of our metadata database infrastructure became unavailable, resulting in failures across multiple Snowflake services.\n\nA root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.",
        "createdAt": "2026-09-09T23:51:29.458+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}