{ "meta": { "version": "v1", "pricing": { "public": { "label": "Public", "description": "Read-only API access for lightweight status checks and public integrations." }, "premium": { "label": "Premium", "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack." } }, "generatedAt": "2026-09-04T22:17:00.946Z" }, "data": { "id": "incident_statuspage_snowflake_847dlygl25yb", "slug": "snowflake-inc20000190-2026-09-01", "title": "INC20000190", "summary": "INC20000190", "status": "resolved", "severity": "major", "startedAt": "2026-09-01T09:58:33+00:00", "updatedAt": "2026-09-01T13:50:34.646+00:00", "resolvedAt": "2026-09-01T13:50:34.623+00:00", "provider": { "slug": "snowflake", "name": "Snowflake" }, "affectedServices": [], "links": { "html": "/incidents/snowflake-inc20000190-2026-09-01", "api": "/api/v1/incidents/snowflake-inc20000190-2026-09-01", "providerHtml": "/providers/snowflake", "alerts": "https://outagedeck.com/account?stack=snowflake&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident" }, "impactSummary": "Snowflake reported a major event for the affected tracked services.", "source": { "id": "source_snowflake_status", "kind": "official_api", "name": "Snowflake Status", "checkedAt": "2026-09-04T22:15:02.141+00:00", "officialUrl": "https://status.snowflake.com", "statusPageUrl": "https://status.snowflake.com" }, "updates": [ { "id": "update_statuspage_snowflake_847dlygl25yb_sh01dw66mhs8", "status": "investigating", "body": "Current status: We're investigating an issue affecting sign-ins to Snowflake Cowork. We'll provide an update within 60 minutes.\n\nCustomer experience: Customers hosted in the specified regions may be unable to sign in to Snowflake Cowork, and may see a message indicating that sign-in was unsuccessful. All other Snowflake features are not impacted.\n\nETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures.\n\nWorkaround: There are currently no available workarounds for this issue.\n\nIncident start time: 00:00 UTC September 01, 2026", "createdAt": "2026-09-01T09:58:33.57+00:00" }, { "id": "update_statuspage_snowflake_847dlygl25yb_rfw905bgzgdy", "status": "identified", "body": "Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 1 hour.\n\nCustomer experience: Customers hosted in the specified regions may be unable to sign in to Snowflake Cowork, and may see a message indicating that sign-in was unsuccessful. All other Snowflake features are not impacted.\n\nETA: An ETA is not yet available. We'll provide one as soon as possible.\n\nWorkaround: There are currently no available workarounds for this issue.\n\nIncident start time: 00:00 UTC September 01, 2026", "createdAt": "2026-09-01T10:32:26.448+00:00" }, { "id": "update_statuspage_snowflake_847dlygl25yb_7f8d8h42bsnq", "status": "identified", "body": "Current status: We've identified the source of the issue, and are continuing the deployment of the fix to restore service. The majority of our customers should now be able to sign back into Snowflake Cowork. We'll provide another update within 1 hour.\n\nCustomer experience: Customers hosted in the specified regions may be unable to sign in to Snowflake Cowork, and may see a message indicating that sign-in was unsuccessful. All other Snowflake features are not impacted.\n\nETA: An ETA is not yet available. We'll provide one as soon as possible.\n\nWorkaround: There are currently no available workarounds for this issue.\n\nIncident start time: 00:00 UTC September 01, 2026", "createdAt": "2026-09-01T11:36:29.876+00:00" }, { "id": "update_statuspage_snowflake_847dlygl25yb_yp1d4sc73qx9", "status": "monitoring", "body": "Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.\n\nCustomer experience: Customers hosted in the specified regions may have been unable to sign in to Snowflake Cowork, and may have seen a message indicating that sign-in was unsuccessful. All other Snowflake features were not impacted.\n\nWorkaround: There were no available workarounds for this issue.\n\nIncident start time: 00:00 UTC September 01, 2026\nIncident end time: 11:55 UTC September 01, 2026\n\nPreliminary root cause: An update to the underlying database objects responsible for managing CoWork sign-on mechanisms experienced a configuration error which resulted in the symptoms observed.", "createdAt": "2026-09-01T12:44:17.649+00:00" }, { "id": "update_statuspage_snowflake_847dlygl25yb_jhm48tzmqnqt", "status": "resolved", "body": "Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified regions may have been unable to sign in to Snowflake Cowork, and may have seen a message indicating that sign-in was unsuccessful. All other Snowflake features were not impacted.\n\nWorkaround: There were no available workarounds for this issue.\n\nIncident start time: 00:00 UTC September 01, 2026\nIncident end time: 11:55 UTC September 01, 2026\n\nPreliminary root cause: An update to the underlying database objects responsible for managing CoWork sign-on mechanisms experienced a configuration error which resulted in the symptoms observed.\n\nA root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.", "createdAt": "2026-09-01T13:50:34.623+00:00" } ], "access": { "plan": "public", "keyed": false } } }