{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-27T00:55:03.056Z"
  },
  "data": {
    "id": "incident_statuspage_snowflake_3s0hdzy30jww",
    "slug": "snowflake-inc20000175-2026-08-25",
    "title": "INC20000175",
    "summary": "INC20000175",
    "status": "resolved",
    "severity": "critical",
    "startedAt": "2026-08-25T03:53:24.928+00:00",
    "updatedAt": "2026-08-25T04:35:23.384+00:00",
    "resolvedAt": "2026-08-25T04:35:23.365+00:00",
    "provider": {
      "slug": "snowflake",
      "name": "Snowflake"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/snowflake-inc20000175-2026-08-25",
      "api": "/api/v1/incidents/snowflake-inc20000175-2026-08-25",
      "providerHtml": "/providers/snowflake",
      "alerts": "https://outagedeck.com/account?stack=snowflake&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Snowflake reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_snowflake_status",
      "kind": "official_api",
      "name": "Snowflake Status",
      "checkedAt": "2026-08-27T00:50:31.714+00:00",
      "officialUrl": "https://status.snowflake.com",
      "statusPageUrl": "https://status.snowflake.com"
    },
    "updates": [
      {
        "id": "update_statuspage_snowflake_3s0hdzy30jww_zck69bc5tx8c",
        "status": "investigating",
        "body": "Current status: We're investigating an issue with Snowflake Data Cloud in the Southeast Asia region. We'll provide an update within 30 minutes.\n\nCustomer experience: Customers hosted in the Southeast Asia region may be unable to access Snowflake services due to infrastructure connectivity issues. All other Snowflake features in other regions are not impacted.\n\nETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures.\n\nWorkaround: There are currently no available workarounds for this issue.\n\nIncident start time: 03:09 UTC August 25, 2026",
        "createdAt": "2026-08-25T03:53:25.036+00:00"
      },
      {
        "id": "update_statuspage_snowflake_3s0hdzy30jww_vlg38q2qlrb3",
        "status": "monitoring",
        "body": "Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly. We'll provide another update within 30 minutes.\n\nCustomer experience: Customers hosted in the specified region may have been unable to access Snowflake services due to infrastructure connectivity issues. All other Snowflake features in other regions were not impacted.\n\nWorkaround: There were no available workarounds for this issue.\n\nIncident start time: 03:09 UTC August 25, 2026\nIncident end time: 04:05 UTC August 25, 2026\n\nPreliminary root cause: A third-party cloud platform experienced a virtual machine service issue, which caused infrastructure connectivity problems affecting Snowflake services in the region.",
        "createdAt": "2026-08-25T04:10:09.481+00:00"
      },
      {
        "id": "update_statuspage_snowflake_3s0hdzy30jww_zmkc5gyg1qgs",
        "status": "resolved",
        "body": "Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified region may have been unable to access Snowflake services due to infrastructure connectivity issues. All other Snowflake features in other regions were not impacted.\n\nWorkaround: There were no available workarounds for this issue.\n\nIncident start time: 03:09 UTC August 25, 2026\nIncident end time: 04:05 UTC August 25, 2026\n\nPreliminary root cause: A third-party cloud platform experienced a virtual machine service issue, which caused infrastructure connectivity problems affecting Snowflake services in the region.\n\nA root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.",
        "createdAt": "2026-08-25T04:35:23.365+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}