{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-22T17:03:57.216Z"
  },
  "data": {
    "id": "incident_statuspage_snowflake_n54hrszdq7h7",
    "slug": "snowflake-inc20000168-2026-08-20",
    "title": "INC20000168",
    "summary": "INC20000168",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-08-20T13:47:11.391+00:00",
    "updatedAt": "2026-08-20T15:43:19.001+00:00",
    "resolvedAt": "2026-08-20T15:43:18.985+00:00",
    "provider": {
      "slug": "snowflake",
      "name": "Snowflake"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/snowflake-inc20000168-2026-08-20",
      "api": "/api/v1/incidents/snowflake-inc20000168-2026-08-20",
      "providerHtml": "/providers/snowflake",
      "alerts": "https://outagedeck.com/account?stack=snowflake&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Snowflake reported a major event for the affected tracked services.",
    "source": {
      "id": "source_snowflake_status",
      "kind": "official_api",
      "name": "Snowflake Status",
      "checkedAt": "2026-08-22T17:00:24.686+00:00",
      "officialUrl": "https://status.snowflake.com",
      "statusPageUrl": "https://status.snowflake.com"
    },
    "updates": [
      {
        "id": "update_statuspage_snowflake_n54hrszdq7h7_06p4h4p6ktbz",
        "status": "investigating",
        "body": "Current status: We're investigating an issue with Snowflake Data Cloud. We've engaged the associated Cloud Service Provider to investigate and troubleshoot this issue further. We'll provide an update within 60 minutes.\n\nCustomer experience: Customers hosted in the specified regions may have been unable to connect to Snowflake via private connectivity solutions, such as PrivateLink.\n\nETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures.\n\nWorkaround: There are currently no available workarounds for this issue.\n\nIncident start time: 13:25 UTC August 20, 2026",
        "createdAt": "2026-08-20T13:47:11.514+00:00"
      },
      {
        "id": "update_statuspage_snowflake_n54hrszdq7h7_0zkr61nh3z5k",
        "status": "identified",
        "body": "Current status: We're investigating an issue with Snowflake Data Cloud. We've engaged the associated Cloud Service Provider to investigate and troubleshoot this issue further. We'll provide an update within 30 minutes.\n\nCustomer experience: Customers hosted in the specified regions may have been unable to connect to Snowflake via private connectivity solutions, such as PrivateLink.\n\nETA: An ETA is not yet available. We'll provide one as soon as possible.\n\nIncident start time: 13:25 UTC August 20, 2026",
        "createdAt": "2026-08-20T14:19:22.251+00:00"
      },
      {
        "id": "update_statuspage_snowflake_n54hrszdq7h7_2h6g6jy72sxz",
        "status": "monitoring",
        "body": "Current status: We've coordinated with our third-party cloud platform, which has implemented a mitigation for this issue. We will continue to monitor the environment until we're confident that all services are functioning properly.\n\nCustomer experience: Customers hosted in the specified regions may have been unable to connect to Snowflake via private connectivity solutions, such as PrivateLink. Other connection methods were unaffected.\n\nIncident start time: 13:25 UTC August 20, 2026\nIncident end time: 14:10 UTC August 20, 2026\n\nPreliminary root cause: A third-party cloud platform experienced a virtual networking infrastructure issue, preventing customers from connecting to Snowflake via private connectivity solutions, such as PrivateLink.",
        "createdAt": "2026-08-20T14:39:33.083+00:00"
      },
      {
        "id": "update_statuspage_snowflake_n54hrszdq7h7_wszzjky2r3yj",
        "status": "resolved",
        "body": "Current status: The third-party cloud platform confirmed that the mitigation was complete, and its automated recovery system appears to have initiated. We independently monitored the environment and verified that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified regions may have been unable to connect to Snowflake via private connectivity solutions, such as PrivateLink. Other connection methods were unaffected.\n\nIncident start time: 13:25 UTC August 20, 2026\nIncident end time: 14:10 UTC August 20, 2026\n\nPreliminary root cause: A third-party cloud platform experienced a virtual networking infrastructure issue, preventing customers from connecting to Snowflake via private connectivity solutions, such as PrivateLink. While we suspect that this issue may be a recurrence of a third-party cloud platform virtual networking problem, we remain closely engaged with our third-party cloud platform as they perform their own investigation into the underlying root cause of the issue.\n\nA root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 10 business days.",
        "createdAt": "2026-08-20T15:43:18.985+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}