{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-05T12:25:54.666Z"},"data":{"id":"incident_slack_1538","slug":"slack-trouble-connecting-to-slack-2026-03-26","title":"Trouble connecting to Slack","summary":"Trouble connecting to Slack","status":"resolved","severity":"major","startedAt":"2026-03-26T15:40:54+00:00","updatedAt":"2026-03-26T16:36:40+00:00","resolvedAt":"2026-03-26T16:36:40+00:00","provider":{"slug":"slack","name":"Slack"},"affectedServices":[{"slug":"slack-messaging","name":"Messaging"}],"links":{"html":"/incidents/slack-trouble-connecting-to-slack-2026-03-26","api":"/api/v1/incidents/slack-trouble-connecting-to-slack-2026-03-26","providerHtml":"/providers/slack"},"impactSummary":"Slack reported a incident affecting Connectivity, Notifications.","source":{"id":"source_slack_status","kind":"official_api","name":"Slack System Status","checkedAt":"2026-07-05T11:55:41.7+00:00","officialUrl":"https://slack-status.com","statusPageUrl":"https://slack-status.com"},"updates":[{"id":"update_slack_1538_20260326t0840540700","status":"investigating","body":"We are aware of an issue impacting Slack. As a result, some customers may be unable to load certain features, including activity and notification badge counts, and may encounter errors when using the service. We are working to resolve this as our highest priority, and we'll provide another update in 30 minutes.","createdAt":"2026-03-26T15:40:54+00:00"},{"id":"update_slack_1538_20260326t0907280700","status":"monitoring","body":"The team is investigating the issue and have rolled back a recent feature change to reduce load on affected systems. We are also actively increasing infrastructure capacity to restore normal service levels. We'll provide an update in 30 minutes or sooner if additional information becomes available.","createdAt":"2026-03-26T16:07:28+00:00"},{"id":"update_slack_1538_20260326t0936400700","status":"resolved","body":"Intermittent errors when sending messages have been resolved. Additionally, some customers may see inaccurate notification badge counts which can be resolved with a hard reload to clear temporary local cache. Apologies for the trouble today and thank you for your patience.","createdAt":"2026-03-26T16:36:40+00:00"}],"access":{"plan":"public","keyed":false}}}