{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-20T01:09:43.185Z"
  },
  "data": {
    "id": "incident_statuspage_sinch_flnjfpynnzqx",
    "slug": "sinch-sinch-engage-web-portal-reporting-degradation-2026-10-19",
    "title": "Sinch Engage - Web Portal - Reporting degradation",
    "summary": "Sinch Engage - Web Portal - Reporting degradation",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-19T05:45:58.469+00:00",
    "updatedAt": "2026-10-19T10:51:48.867+00:00",
    "resolvedAt": "2026-10-19T10:51:48.842+00:00",
    "provider": {
      "slug": "sinch",
      "name": "Sinch"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sinch-sinch-engage-web-portal-reporting-degradation-2026-10-19",
      "api": "/api/v1/incidents/sinch-sinch-engage-web-portal-reporting-degradation-2026-10-19",
      "providerHtml": "/providers/sinch",
      "alerts": "https://outagedeck.com/account?stack=sinch&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Sinch reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_sinch_status",
      "kind": "official_api",
      "name": "Sinch Status",
      "checkedAt": "2026-10-20T01:00:11.414+00:00",
      "stale": false,
      "officialUrl": "https://status.sinch.com",
      "statusPageUrl": "https://status.sinch.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sinch_flnjfpynnzqx_0vpdrwfrp7vm",
        "status": "investigating",
        "body": "We are writing to inform you that we are currently experiencing delay in messaging data appearing in some reports. This is affecting both APAC and EMEA regions. Messages are being sent and delivered as normal, but the data may take longer than usual to show up in reporting.\n\nImpact: Delayed messaging data for both APAC and EMEA regions. \n\nIncident Start Time: 2026-10-15 08:00 UTC\n\nWe are actively investigating and will provide further updates as more information becomes available.",
        "createdAt": "2026-10-19T05:45:58.574+00:00"
      },
      {
        "id": "update_statuspage_sinch_flnjfpynnzqx_8hc6knktgdy8",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-10-19T06:59:07.031+00:00"
      },
      {
        "id": "update_statuspage_sinch_flnjfpynnzqx_d2s79803dzlw",
        "status": "resolved",
        "body": "This incident has been resolved.\n\nIncident Start Time: 2026-10-15 08:00 UTC\nIncident End Time: 2026-10-19 10:00 UTC",
        "createdAt": "2026-10-19T10:51:48.842+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}