{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-18T20:08:31.630Z"
  },
  "data": {
    "id": "incident_statuspage_sinch_0b9x56f25njc",
    "slug": "sinch-sinch-engage-web-portal-degradation-2026-08-18",
    "title": "Sinch Engage - Web portal degradation",
    "summary": "Sinch Engage - Web portal degradation",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-18T14:52:31.337+00:00",
    "updatedAt": "2026-08-18T15:30:59.226+00:00",
    "resolvedAt": "2026-08-18T15:30:59.213+00:00",
    "provider": {
      "slug": "sinch",
      "name": "Sinch"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sinch-sinch-engage-web-portal-degradation-2026-08-18",
      "api": "/api/v1/incidents/sinch-sinch-engage-web-portal-degradation-2026-08-18",
      "providerHtml": "/providers/sinch",
      "alerts": "https://outagedeck.com/account?stack=sinch&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Sinch reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_sinch_status",
      "kind": "official_api",
      "name": "Sinch Status",
      "checkedAt": "2026-08-18T20:05:03.047+00:00",
      "officialUrl": "https://status.sinch.com",
      "statusPageUrl": "https://status.sinch.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sinch_0b9x56f25njc_cfb31czl311h",
        "status": "investigating",
        "body": "We are currently investigating an issue affecting Sinch Engage / MessageMedia where some users may experience errors when navigating through options within Account Settings.\n\nThe issue is affecting both EU and APAC environments.\n\nOur Engineering teams are actively investigating the cause and working towards a resolution. Further updates will be provided as more information becomes available.\n\nWe are actively investigating and will provide further updates as more information becomes available.",
        "createdAt": "2026-08-18T14:52:31.427+00:00"
      },
      {
        "id": "update_statuspage_sinch_0b9x56f25njc_lwy0t6vsszky",
        "status": "resolved",
        "body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-18 13:32 UTC\nIncident End Time: 2026-08-18 15:22 UTC",
        "createdAt": "2026-08-18T15:30:59.213+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}